Production Coordinator Contact Center Jobs

Strong oral and written communication skills

Basic interest in foreign cultures required (knowledge of foreign languages helpful

Meets daily assigned outbound quota

Contact and assign an appropriate Interpreter for each assignment, and send necessary information to the Interpreter for each request

Escalate requests to ‘Awaiting Supervisor’ as necessary

Updates clients frequently for urgent requests and/or requests still pending

This position is a remote position and will work a schedule of Monday- Friday 8:00am-5:00pm.

Appointment scheduling and answering incoming calls from healthcare providers and patients.

Health, Dental, and Vision insurance

The PSC can perform any of the duties bellow:

Experience with HR systems, case management systems, etc. preferred

Answers Human Resources and Talent Acquisition related inquiries via phone, email, and case management system

Provides customer service to Aramark candidates, employees, managers, etc.

Intakes and triages inquiries related to Payroll, Employment Relations, Benefits, etc. as necessary

Assists candidates and hiring managers with troubleshooting the hiring process, background check, and onboarding processes

Strong customer service, verbal, and written communication skills

Strong time management, organizational, and written/verbal communication skills

Comfortability work in a call center environment while working remotely

Assist our Senior Account Managers in problem solving

1 + years’ experience in a high-volume customer service role (maintaining 10+ calls per hour)

A high level of detail-oriented experience as your notes will dictate future interactions with our clients

Excellent computer skills with Microsoft products such as Excel and Outlook

Ability to multi-task, strong time management/interpersonal skills

Three (3) years customer service experience with general knowledge of procedures and regulations, computers, and software common to telecommunications industry

Working knowledge of Excel, database entry, and filing.

Security, law enforcement and/or correctional experience

Exceptional oral and written communication skills

Knowledge of computers and software common to telecommunications industry