Process And Implementation Specialist Jobs

3+ years business analysis, writing technical documentation, continuous improvement or similar experience

Knowledge of HR systems and processes. Workday BP and reporting knowledge a plus

Strong organizational skills, detail oriented and analytical

Strong verbal and written communication skills to communicate across all levels of company. Bilingual a plus.

Collaborate with HR stakeholders to understand current practices, identify areas for improvement, and design efficient and effective processes

Ensure processes are designed to support efficiency, consistency and audit & compliance controls

Experience with benefits administration preferred

Experience with health insurance, employee benefits, and HR technology

10.Manage multiple client implementations concurrently.

·At least 2 years of experience in a client-facing environment, with proven ability to produce positive results.

·Consistently seeking to improve their own knowledge of the systems, our industry, and personal growth.

·Possess strong customer service skills including the ability to be empathetic, accurate, compassionate, responsive, resourceful, and conscientious.

Strong organization and time management skills

Previous experience with incorporating digital education materials into a higher ed classroom

Experience with typical office software including email, spreadsheets, and word processing.

Experience with Moodle and/or another LMS (Blackboard, Canvas, D2L, Sakai)

Experience with conflict de-escalation and resolution

Generous Health Benefits (Medical, Dental, Vision)

Responds accurately and timely to product/training inquiries and clearly communicates training features and benefits.

This is a full-time, exempt remote position reporting to the Director, of the National Training Institute.

Experience with public sector is required.

Candidate should have a working knowledge of child welfare and mental health concepts and language.

Compiles distribution lists and prospecting research on organizations to provide outreach for NTI.

Compiling and tracking contacts and establishing and maintaining relationships with organizations.

Provide end-to-end project management and execution throughout processing implementation projects including certification, project launch, pilot testing, etc.

· Experience in ISO8583 message framework and knowledge in Internet programming

· Ability to interact well with the customer, Sr. and Executive management.

Work with client project manager to understand client's needs and provide technical, operational and product consultancy to UnionPay clients

Setup workshops with the institutions to discuss operational and technical requirements for the new projects and facilitate new program installations.

· Strong verbal and written communication skills with ability to leverage these skills in a teaching environment.