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Problem Manager Jobs in New York

Problem Manager, Peacock, Direct-To-Consumer
By Peacock At New York, NY, United States
Minimum three (3) years of experience in a development, problem management, or site reliability role
Bachelor’s degree in Computer Science, Information Technology, or equivalent work experience
Exceptional verbal and written communication skills, comfortable communicating with technical and non-technical colleagues and executives
Working with the Resiliency Auditors to track any identified resiliency or reliability risks
Assess potential business impact (revenue loss, customer impact, etc…) of all problems are provide recommendation to business on urgency for remediation
Consult with delivery teams to regularly review open risks and be an advocate for including risk remediation in the development roadmap
Itil Problem Manager Jobs
By TechFetch.com - On Demand Tech Workforce hiring platform At New York, NY, United States

"ALL our jobs are US based and candidates must be in the US with valid US Work Authorization. Please apply on our website directly." Otsuka Pharmaceuticals Remote One year -but can extend for years! ...

Problem Manager Jobs
By Akkodis At New York City Metropolitan Area, United States
Coordinate, standardize, and lead all ITIL problem management activities ensuring root cause and prevention is identified
Proactively detect and prevent future problems/incidents and initiate the Problem Management process to allow quicker diagnosis and resolution
High degree of organizational skills
Ability to effectively operate with high energy and flexibility in a fast-paced, constantly evolving team environment
Collaborate with subject matter experts to refine operating processes and procedures to deliver and restore service more efficiently
Coordinate, convene and facilitate P1 & P2 problem review meetings

Are you looking for a challenging and rewarding role in problem management? We are looking for a Problem Manager to join our team and help us identify, analyze, and resolve complex problems. You will be responsible for developing and implementing effective problem management processes and procedures, as well as providing guidance and support to other teams. If you have a passion for problem solving and a drive to make a difference, this could be the perfect job for you!

Overview Problem Manager is a role responsible for managing and resolving problems in an organization. The Problem Manager is responsible for identifying, analyzing, and resolving problems that arise in the organization. They are also responsible for developing and implementing strategies to prevent future problems from occurring. Detailed Job Description The Problem Manager is responsible for identifying, analyzing, and resolving problems that arise in the organization. They are also responsible for developing and implementing strategies to prevent future problems from occurring. The Problem Manager will work with stakeholders to identify root causes of problems and develop solutions to address them. They will also be responsible for monitoring and evaluating the effectiveness of solutions and making adjustments as needed. The Problem Manager will also be responsible for communicating with stakeholders to ensure that they are aware of the progress and status of the problem resolution process. Job Skills Required
• Excellent problem-solving skills
• Strong analytical and critical thinking skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to manage multiple tasks and prioritize effectively
• Knowledge of IT systems and processes
• Knowledge of project management principles
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• 5+ years of experience in problem management
• Experience with ITIL or other IT service management frameworks
• Experience with project management principles
• Certification in ITIL or other IT service management frameworks is preferred
Job Knowledge
• Knowledge of problem management principles and processes
• Knowledge of IT systems and processes
• Knowledge of project management principles
• Knowledge of ITIL or other IT service management frameworks
Job Experience
• 5+ years of experience in problem management
• Experience with ITIL or other IT service management frameworks
• Experience with project management principles
• Experience with problem resolution and root cause analysis
Job Responsibilities
• Identify, analyze, and resolve problems in the organization
• Develop and implement strategies to prevent future problems from occurring
• Monitor and evaluate the effectiveness of solutions
• Communicate with stakeholders to ensure that they are aware of the progress and status of the problem resolution process
• Develop and maintain problem management processes and procedures
• Develop and maintain problem management reports and metrics
• Provide guidance and support to stakeholders on problem resolution