Pro Account Manager Jobs

Work in partnership with the Contact Centre of Excellence to improve processes around knowledge management and learning for customer success.

Develop a digital content/channel strategy with a strong focus on social and customer relationship management

Bachelor's Degree, ideally in communication, learning design, learning science, instructional design, education/instructional technology, or similar/relevant experience.

5+ years of experience in training education

Knowledge and experience of software as a solution (SaaS) and/or EV products would be beneficial

Vehicle discount program for employees and family members, and management leases

The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.

Typically reports to the Product Management Manager or Sr. Manager.

The Associate Product Manager works in close partnership with more senior Product Management resources on the team.

Manages and grooms the product backlog; makes future decisions based on the value that will be delivered

Manages the purchase order and invoicing process with 3rd party vendors

0-1 years of relevant work experience

Work directly with Market Owner to ensure consistent CP performance management experience

3+ years of experience working in a complex client or patient management position or demanding customer service role

Align with Sr. Client Manager on daily and weekly market priorities

Share critical feedback and updates from Care Pros that impact Sr. Client Manager workflows

Support Sr. Client Manager on partner communication, COVID related tasks, or billing / collections efforts as needed

Work with the market team to manage real-time questions, issues, or changes relating to clients

Strategically drive PRO sales through Pro’s, Schools and Production Account development with an entrepreneurial mindset in partnership with the Boutique Manager

Follows up with all current accounts for order fulfillment, newness, product education and the needs of their business

Manage business tracker new and current business

Manage inventory needs to support school/production orders

Manages the scheduling and operations of school events, production sales visits

Must be present at events to support Studio Manager on driving business to Pro Studio

Collaborates with Sales Team, Market Manager, Area Director on a routine basis to discuss sales performance and growth opportunities

3+ years outside sales experience or experience in developing and managing sales territories

Proficient knowledge of marine products and the marine industry preferred.

Strong communication, organizational and customer service skills

Strong presentation, analytical and negotiation skills

Meets or exceeds Market annual sales goals and planned growth of assigned accounts

Assist with accurate time tracking in the time management system for all sales associates

Support Store Manager in all daily operations, including event days

Manage store staff in their day-to-day duties

Excellent customer service and communication skills

Able to work well within a team environment, offering assistance and support to team members whenever necessary

Working knowledge of Microsoft Office products

The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.

Typically reports to the Product Management Manager or Sr. Manager.

Manages and grooms the product backlog; makes future decisions based on the value that will be delivered

Manages the purchase order and invoicing process with 3rd party vendors

0-1 years of relevant work experience

Experience working in a fast paced, fluid environment where priorities shift on a regular basis

Bi-lingual (Fluent in Spanish is an added benefit, but not a requirement)

Job Title: Assistant Manager, Education - PRO Services SkinCeuticals

Proficiency in brand tone and messaging while providing a customized and personal experience

Complete ongoing monthly education modules and training as requested by Director

On-going education to be completed as Director dictates

Must display excellent written and verbal communication skills

Vehicle discount program for employees and family members, and management leases

Weekly status report of the program to management on state of visits

5+ years of manufacturing and/or engineering experience

Strong Communication and Presentation skills

Strong collaboration skills working with both Ford Pro and Commercial Vehicle teams and external customers (upfitters)

STA experience desired, but not required

Deep knowledge and curiosity about soccer

Strong interpersonal skills and ability to communicate, both verbally and in writing

Proven decision making, problem-solving, research, organizational, and writing skills

Proficiency in Word, Excel, PowerPoint and Outlook, general data entry

Knowledge of FIFA & MLS rules and practices

Knowledge of the Spanish Language (business proficiency)

Builds strong working relationships with District Managers, Store Managers, Regional Vice Presidents.

Experience selling products and services to strategic accounts and/or Business to Business selling

Strong communications skills to interact with customer accounts

Working knowledge of Microsoft Office including Excel, Teams

Sales experience in the maintenance, repair, operations, construction, home improvement, or property maintenance industry

During customer meetings, negotiate pricing and contract terms in order to close sales.

~2-3 years of experience in sales, account management, and/or customer success relationship management roles

Experience up-selling, demoing, negotiating, relationship building and communicating value proposition

Ability/experience being in a by quota driven environments

Strong analytical skills and proficiency in Salesforce a plus

Track and measure business impact and report out to cross-functional stakeholders

Understanding of SaaS subscription models preferred (connection to the home services industry a plus)