Premier Service Manager Jobs
Service Manager Jobs
By Capistrano Ford
At San Juan Capistrano, CA, United States
Service Manager Jobs
By Pomp's Tire Service, Inc.
At Grand Junction, CO, United States
Service Manager Jobs
By Terminix
At , Topeka, 66609
Service Manager Jobs
By Komatsu Construction
At Las Vegas, NV, United States
Premier Sales Executive Jobs
By Prudential Financial
At Wisconsin, United States
Premier Banker (Licensed) Jobs
By BMO Harris Bank
At , Phoenix, 85044, Az
Premier Client Banker Jobs
By First Citizens Bank.
At , Raleigh, 27603, Nc
Program Manager Redfin Premier & Concierge
By Redfin
At , Remote
$94,600 - $141,700 a year
Personal Insurance Client Service Manager - Premier
By Gallagher
At , Tacoma, 98402, Wa
Social Media Manager Trainees - Premier Automotive
By FirstChoice Hiring
At Gulfport, MS, United States
Are you an experienced service manager looking for an exciting new challenge? We are looking for a Premier Service Manager to join our team and help us provide the highest level of customer service to our clients. As a Premier Service Manager, you will be responsible for managing our customer service team, ensuring that our customers receive the best possible service. You will also be responsible for developing and implementing customer service strategies, as well as providing training and guidance to our customer service team. If you have a passion for customer service and are looking for an opportunity to make a real difference, this is the job for you!
Overview The Premier Service Manager is responsible for providing exceptional customer service to customers, ensuring customer satisfaction and loyalty. They are responsible for managing customer service staff, resolving customer complaints, and developing customer service strategies. Detailed Job Description The Premier Service Manager is responsible for providing exceptional customer service to customers, ensuring customer satisfaction and loyalty. They are responsible for managing customer service staff, resolving customer complaints, and developing customer service strategies. The Premier Service Manager will also be responsible for developing and implementing customer service policies and procedures, training customer service staff, and monitoring customer service performance. Job Skills Required• Excellent customer service and communication skills
• Ability to manage customer service staff
• Ability to resolve customer complaints
• Knowledge of customer service policies and procedures
• Knowledge of customer service software
• Ability to develop customer service strategies
• Ability to train customer service staff
• Ability to monitor customer service performance
Job Qualifications
• Bachelor’s degree in business, customer service, or related field
• 5+ years of customer service experience
• 3+ years of management experience
• Knowledge of customer service software
Job Knowledge
• Knowledge of customer service policies and procedures
• Knowledge of customer service software
• Knowledge of customer service strategies
• Knowledge of customer service performance metrics
Job Experience
• 5+ years of customer service experience
• 3+ years of management experience
• Experience in developing customer service strategies
• Experience in training customer service staff
• Experience in monitoring customer service performance
Job Responsibilities
• Provide exceptional customer service to customers
• Ensure customer satisfaction and loyalty
• Manage customer service staff
• Resolve customer complaints
• Develop customer service strategies
• Implement customer service policies and procedures
• Train customer service staff
• Monitor customer service performance
- Premier Service Manager jobs in California
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