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Service Manager Jobs

Company

Terminix
Address , Topeka, 66609
Employment type FULL_TIME
Salary
Expires 2023-09-22
Posted at 9 months ago
Job Description
For more than 85 years, Terminix has built a reputation as one of the nation’s leading providers of termite and pest control services, safeguarding over 3 million homes and businesses against all types of pests in 47 states and 14 countries.
What is this role about?
Our Service Managers play a key leadership role in our local Terminix branches. This role is all about leading and motivating our local Pest Technician Teams to provide outstanding service delivery of Terminix products to our valued customers.
What does a “Day-in-the-Life” look like?
Every day our teams of Pest Techs are out in the neighborhoods across the country visiting residential customers and performing their pest control treatments. The Service Manager at each local branch is responsible for ensuring this team is functioning effectively, operating efficiently and maintaining high levels of customer satisfaction. Here are a few more specifics of what you would be doing each day:
  • Facilitating continual training of local sales and service teams
  • Monitoring and maintaining inventory levels of pest control products
  • Responding to customer concerns, including resolving cancellation requests
  • Ensuring regulatory compliance and safety standards are met or exceeded
  • Inspecting and evaluating the performance of Pest Technicians
  • Monitoring branch scheduling and ensuring pest tech routes are successfully completed
What do I need to be successful?
  • You have strong communications skills – impersonal, written, presenting
  • You are able to effectively lead and motivate others
  • Willingness to relocate is highly desirable
  • Of course, given our business, you should be comfortable working outside and in confined spaces like crawl spaces and attics when necessary
  • - necessary for doing calculations related to sales and service
  • Having 1-2 years of related experience is very helpful, but not required
  • You are able to build rapport easily and establish trust with customers and employees
  • You are detailed oriented and understand the importance of safety
  • An associate’s degree and a valid driver’s license are both requirements. (A four year degree is highly desirable)
  • You are good at problem solving and coming up with practical solutions
Why should I choose Terminix?
In addition to being part of an iconic brand with a rich 85 year history, here are some other highlights of what you would receive as a member of the Terminix Team.
  • Paid time off
  • Medical, dental and vision coverage + discounts on Terminix brands
  • Short/long-term Disability and Life Insurance
  • Opportunities for advancement and career growth
  • Company vechicle, gas card, cell phone, and laptop
  • Highly competitive compensation
  • Comprehensive training and licensure, all paid by the company
Disclaimer
The above statements are intended to describe the general nature of the work being performed by employees assigned to this classification; they are not an exhaustive list of all responsibilities, duties and skills required for the position.
Our companies are proud to be Affirmative Action (AA) and Equal Opportunity Employers (EOE) inclusive of veterans and those with disabilities.