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By EXOS
At , Dallas, Tx
Are you looking for a challenging and rewarding career in the fitness industry? We are looking for an enthusiastic and motivated Assistant Manager to join our team at Planet Fitness! As an Assistant Manager, you will be responsible for helping to ensure the smooth running of our facility, providing excellent customer service, and helping to create a positive and welcoming atmosphere for our members. If you are passionate about fitness and have a desire to help others reach their goals, this could be the perfect job for you!
Overview The Planet Fitness Assistant Manager is responsible for providing support to the Manager in the day-to-day operations of the fitness center. The Assistant Manager will ensure that the facility is clean, organized, and running smoothly. They will also be responsible for providing excellent customer service, ensuring that all members have a positive experience. Detailed Job Description• Assist the Manager in the day-to-day operations of the fitness center, including cleaning, organizing, and maintaining the facility.
• Ensure that all members have a positive experience by providing excellent customer service.
• Monitor the facility to ensure that all safety and security protocols are being followed.
• Assist with the implementation of marketing and promotional activities.
• Assist with the recruitment, training, and supervision of staff.
• Monitor and maintain inventory of supplies and equipment.
• Ensure that all equipment is in good working order and is properly maintained.
• Assist with the development of fitness programs and classes.
• Ensure that all members are aware of the rules and regulations of the facility.
• Assist with the collection of membership fees and other payments.
• Handle customer inquiries and complaints in a professional manner.
Job Skills Required
• Excellent customer service skills
• Strong organizational and time management skills
• Ability to multitask and prioritize tasks
• Knowledge of fitness equipment and safety protocols
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
• Excellent communication and interpersonal skills
Job Qualifications
• High school diploma or equivalent
• Previous experience in a customer service or management role
• CPR and First Aid certification
• Knowledge of fitness equipment and safety protocols
• Ability to lift up to 50 pounds
Job Knowledge
• Knowledge of fitness equipment and safety protocols
• Knowledge of customer service principles and practices
• Knowledge of basic accounting principles
• Knowledge of marketing and promotional activities
Job Experience
• Previous experience in a customer service or management role
• Previous experience in a fitness center or related field
Job Responsibilities
• Assist the Manager in the day-to-day operations of the fitness center
• Ensure that all members have a positive experience by providing excellent customer service
• Monitor the facility to ensure that all safety and security protocols are being followed
• Assist with the implementation of marketing and promotional activities
• Assist with the recruitment, training, and supervision of staff
• Monitor and maintain
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