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Pharmacy Customer Service Agent Jobs in Wisconsin

Customer Service Associate - Pharmacy ($18-19/Hr)
By ProPivotal Staffing At Dorchester, WI, United States
Performing data entry, phone work and systems research related to provider directory accuracy
A Bachelor's Degree or 1-5 years of related customer service experience
Good verbal communication skills and friendly phone etiquette
Knowledgeable of using Microsoft Office; Excel and Outlook
Cool and exciting work environment
A company that values work-life balance
Customer Service Tech Agent
By Lippert At Eau Claire, WI, United States
Comprehensive benefit offerings including medical, dental, vision, 401k with employer match, vacation, and more!
Computer Skills: Experience with Microsoft Office Suites as well as AS400
Answering customer product questions through CURT Group product knowledge and catalog
Work Experience: 1 year of experience in Customer Relations in the automotive service field
Education: High School Diploma or GED
Organization Skills: Excellent organizational, ability to multi-tasking and shift priorities as needed

Are you passionate about helping people? Do you have a knack for providing excellent customer service? We are looking for an experienced Pharmacy Customer Service Agent to join our team! Come join us and be part of a team that is dedicated to providing the best customer service experience possible.

What is Pharmacy Customer Service Agent Skills Required?

• Excellent customer service skills
• Knowledge of pharmacy operations
• Knowledge of medical terminology
• Ability to multitask
• Excellent communication skills
• Good problem-solving skills
• Ability to work independently
• Ability to work in a team environment
• Computer literacy

What is Pharmacy Customer Service Agent Qualifications?

• High school diploma or equivalent
• Previous experience in customer service
• Previous experience in a pharmacy setting
• Certification or degree in pharmacy technology

What is Pharmacy Customer Service Agent Knowledge?

• Knowledge of pharmacy operations
• Knowledge of medical terminology
• Knowledge of customer service principles
• Knowledge of HIPAA regulations
• Knowledge of insurance plans

What is Pharmacy Customer Service Agent Experience?

• Previous experience in customer service
• Previous experience in a pharmacy setting
• Previous experience with computer systems

What is Pharmacy Customer Service Agent Responsibilities?

• Greet customers and answer questions
• Assist customers with prescription refills
• Process insurance claims
• Process payments
• Maintain customer records
• Ensure accuracy of prescription orders
• Maintain a clean and organized work area
• Follow HIPAA regulations
• Provide excellent customer service