Pharmacy Customer Service Agent Jobs in Kentucky , Employment

Are you passionate about helping people? Do you have a knack for providing excellent customer service? We are looking for an experienced Pharmacy Customer Service Agent to join our team! Come join us and be part of a team that is dedicated to providing the best customer service experience possible.

What is Pharmacy Customer Service Agent Skills Required?

• Excellent customer service skills

• Knowledge of pharmacy operations

• Knowledge of medical terminology

• Ability to multitask

• Excellent communication skills

• Good problem-solving skills

• Ability to work independently

• Ability to work in a team environment

• Computer literacy

What is Pharmacy Customer Service Agent Qualifications?

• High school diploma or equivalent

• Previous experience in customer service

• Previous experience in a pharmacy setting

• Certification or degree in pharmacy technology

What is Pharmacy Customer Service Agent Knowledge?

• Knowledge of pharmacy operations

• Knowledge of medical terminology

• Knowledge of customer service principles

• Knowledge of HIPAA regulations

• Knowledge of insurance plans

What is Pharmacy Customer Service Agent Experience?

• Previous experience in customer service

• Previous experience in a pharmacy setting

• Previous experience with computer systems

What is Pharmacy Customer Service Agent Responsibilities?

• Greet customers and answer questions

• Assist customers with prescription refills

• Process insurance claims

• Process payments

• Maintain customer records

• Ensure accuracy of prescription orders

• Maintain a clean and organized work area

• Follow HIPAA regulations

• Provide excellent customer service