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Pharmacy Customer Service Agent Jobs in Illinois

Customer Service Representative - Specialty Pharmacy
By CVS Health At , Honolulu $17.00 - $27.90 an hour
Computer keyboarding experience, skills and aptitude
Prefer Healthcare work experience and familiarity with benefits, insurance, prescriptions
One year experience in a customer service role or one year pharmacy experience
Six months work experience with Windows-based applications like Windows, Microsoft Office, internet navigation, and email applications
Prefer six months experience handling and resolving a high volume of complex customer needs over the phone
Verifiable High School Diploma, GED, or equivalent
Customer Service Agent Jobs
By Cargolux At , Chicago, 60666, Il $3,000 - $4,300 a month
Knowledge and experience in air cargo sales and/or freight forwarding considered a plus.
Minimum of one (1) year of experience sales and/or customer service.
To maintain professional and technical knowledge in regards to the air cargo industry.
Vacation and other absences should be planned in a way so as to avoid conflicting with service and business requirements.
Disseminates rate and routing information via phone, fax and email.
Attains and maintains ability to find schedules, rates and trucking data sufficient to efficiently deal with customer requests and follow ups.
Customer Service Agent Jobs
By FedEx Ground At Illinois, United States

MAY NEED TO COVER ADDITIONAL SHIFTS WHEN OTHER AGENTS ARE ON VACATION*** $17.01 PER HOUR PLUS BENEFITS

Customer Service Agent Jobs
By Southwest Airlines At , Charleston, 29418, Sc $18.50 an hour
Explore more Benefits you’ll love: https://careers.southwestair.com/benefits
Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
Up to a 9.3% 401(k) Company match, dollar for dollar, of your eligible pay, per paycheck**
Potential for annual ProfitSharing contribution toward retirement - when Southwest profits, you profit***
Pay amount doesn’t guarantee employment for any particular period of time
Pharmacy Customer Service Associate
By Walgreens At Downers Grove, IL, United States
Models and delivers a distinctive and delightful customer experience.
Has working knowledge of store systems and store equipment.
Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
Prefer six months of experience in a retail environment.
Prefer to have prior work experience with Walgreens.
Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.

Are you passionate about helping people? Do you have a knack for providing excellent customer service? We are looking for an experienced Pharmacy Customer Service Agent to join our team! Come join us and be part of a team that is dedicated to providing the best customer service experience possible.

What is Pharmacy Customer Service Agent Skills Required?

• Excellent customer service skills
• Knowledge of pharmacy operations
• Knowledge of medical terminology
• Ability to multitask
• Excellent communication skills
• Good problem-solving skills
• Ability to work independently
• Ability to work in a team environment
• Computer literacy

What is Pharmacy Customer Service Agent Qualifications?

• High school diploma or equivalent
• Previous experience in customer service
• Previous experience in a pharmacy setting
• Certification or degree in pharmacy technology

What is Pharmacy Customer Service Agent Knowledge?

• Knowledge of pharmacy operations
• Knowledge of medical terminology
• Knowledge of customer service principles
• Knowledge of HIPAA regulations
• Knowledge of insurance plans

What is Pharmacy Customer Service Agent Experience?

• Previous experience in customer service
• Previous experience in a pharmacy setting
• Previous experience with computer systems

What is Pharmacy Customer Service Agent Responsibilities?

• Greet customers and answer questions
• Assist customers with prescription refills
• Process insurance claims
• Process payments
• Maintain customer records
• Ensure accuracy of prescription orders
• Maintain a clean and organized work area
• Follow HIPAA regulations
• Provide excellent customer service