Patient Access Specialist - Integrated Call Center 50%
By University of Iowa At Iowa City, IA, United States
A Bachelor’s degree or an equivalent combination of education and experience.
Typically (6 months – 1 year) administrative experience.
Excellent written and verbal communication skills.
Experience with hospital operations and/or Ambulatory Clinic operations
Experience with the Epic system.
Experience scheduling in an outpatient clinic setting.
Patient Access Associate Ii
By Valley Medical Center At , Renton, Wa $19.83 - $33.42 an hour
Utilize multiple monitors in facilitation of workflow management.
Demonstrates basic skills in keyboarding (35 wpm).
Computer experience in a windows-based environment.
Excellent communication skills including verbal, written, and listening.
Knowledge of medical terminology and abbreviations. Ability to spell and understand commonly used terms, preferred.
Demonstrates excellent customer service skills throughout every interaction with patients, customers, and staff:

Are you looking for an exciting opportunity to join a fast-paced and customer-focused team? We are looking for a CSR II Patient Access Center Representative to join our team! As a CSR II, you will be responsible for providing excellent customer service to our patients and their families. You will be responsible for scheduling appointments, verifying insurance coverage, and collecting patient information. If you are a customer service professional with excellent communication skills and a passion for helping others, this is the perfect job for you!

Overview:

The CSR II Patient Access Center is responsible for providing customer service to patients and their families in a healthcare setting. This includes answering questions, scheduling appointments, verifying insurance coverage, and providing general information. The CSR II must be able to work in a fast-paced environment and handle multiple tasks simultaneously.

Detailed Job Description:

The CSR II Patient Access Center is responsible for providing customer service to patients and their families in a healthcare setting. This includes answering questions, scheduling appointments, verifying insurance coverage, and providing general information. The CSR II must be able to work in a fast-paced environment and handle multiple tasks simultaneously. The CSR II must be able to work independently and as part of a team. The CSR II must be able to work with a variety of healthcare professionals and be able to provide accurate and timely information.

What is Csr Ii Patient Access Center Job Skills Required?

• Excellent customer service skills
• Excellent communication skills
• Ability to multi-task
• Ability to work independently and as part of a team
• Knowledge of medical terminology
• Knowledge of insurance verification
• Knowledge of scheduling systems
• Knowledge of HIPAA regulations
• Knowledge of patient privacy regulations

What is Csr Ii Patient Access Center Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Previous healthcare experience
• Knowledge of medical terminology
• Knowledge of insurance verification
• Knowledge of scheduling systems
• Knowledge of HIPAA regulations
• Knowledge of patient privacy regulations

What is Csr Ii Patient Access Center Job Knowledge?

• Knowledge of medical terminology
• Knowledge of insurance verification
• Knowledge of scheduling systems
• Knowledge of HIPAA regulations
• Knowledge of patient privacy regulations

What is Csr Ii Patient Access Center Job Experience?

• Previous customer service experience
• Previous healthcare experience

What is Csr Ii Patient Access Center Job Responsibilities?

• Answer patient and family questions
• Schedule appointments
• Verify insurance coverage
• Provide general information
• Work in a fast-paced environment
• Handle multiple tasks simultaneously
• Work independently and as part of a team
• Provide accurate and timely information