Patient Access Specialist Call Center
By UCHealth At , Greeley, 80634 $19.10 - $24.83 an hour
Tuition and continuing education reimbursement
Full suite of voluntary benefits such as identity theft protection and pet insurance
Full medical, dental and vision coverage
Retirement plans to include pension plan and 403(b) matching
Paid time off. Start your employment at UCHealth with PTO in your bank
Employer-paid life and disability insurance with additional buy-up coverage options

Are you looking for an exciting opportunity to join a fast-paced and customer-focused team? We are looking for a CSR II Patient Access Center Representative to join our team! As a CSR II, you will be responsible for providing excellent customer service to our patients and their families. You will be responsible for scheduling appointments, verifying insurance coverage, and collecting patient information. If you are a customer service professional with excellent communication skills and a passion for helping others, this is the perfect job for you!

Overview:

The CSR II Patient Access Center is responsible for providing customer service to patients and their families in a healthcare setting. This includes answering questions, scheduling appointments, verifying insurance coverage, and providing general information. The CSR II must be able to work in a fast-paced environment and handle multiple tasks simultaneously.

Detailed Job Description:

The CSR II Patient Access Center is responsible for providing customer service to patients and their families in a healthcare setting. This includes answering questions, scheduling appointments, verifying insurance coverage, and providing general information. The CSR II must be able to work in a fast-paced environment and handle multiple tasks simultaneously. The CSR II must be able to work independently and as part of a team. The CSR II must be able to work with a variety of healthcare professionals and be able to provide accurate and timely information.

What is Csr Ii Patient Access Center Job Skills Required?

• Excellent customer service skills
• Excellent communication skills
• Ability to multi-task
• Ability to work independently and as part of a team
• Knowledge of medical terminology
• Knowledge of insurance verification
• Knowledge of scheduling systems
• Knowledge of HIPAA regulations
• Knowledge of patient privacy regulations

What is Csr Ii Patient Access Center Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Previous healthcare experience
• Knowledge of medical terminology
• Knowledge of insurance verification
• Knowledge of scheduling systems
• Knowledge of HIPAA regulations
• Knowledge of patient privacy regulations

What is Csr Ii Patient Access Center Job Knowledge?

• Knowledge of medical terminology
• Knowledge of insurance verification
• Knowledge of scheduling systems
• Knowledge of HIPAA regulations
• Knowledge of patient privacy regulations

What is Csr Ii Patient Access Center Job Experience?

• Previous customer service experience
• Previous healthcare experience

What is Csr Ii Patient Access Center Job Responsibilities?

• Answer patient and family questions
• Schedule appointments
• Verify insurance coverage
• Provide general information
• Work in a fast-paced environment
• Handle multiple tasks simultaneously
• Work independently and as part of a team
• Provide accurate and timely information