Patient Access Manager Ii- Call Center Operations
By Johns Hopkins Health System At , Baltimore
(4) years of progressively more responsible management experience in such an environment.
We offer competitive benefits and room for growth.
Call center operations and management techniques which are generally acquired during four
Be part of a great leadership team!!
Authorization to Work in the United States:
Johns Hopkins Health System and its affiliates are drug-free workplace employers.
Call Center And Customer Service Reps-Patient Access Specialist Ii
By Johns Hopkins University At , Baltimore, 21218, Md

***Authorization to Work in the United States:

Are you looking for an exciting opportunity to join a fast-paced and customer-focused team? We are looking for a CSR II Patient Access Center Representative to join our team! As a CSR II, you will be responsible for providing excellent customer service to our patients and their families. You will be responsible for scheduling appointments, verifying insurance coverage, and collecting patient information. If you are a customer service professional with excellent communication skills and a passion for helping others, this is the perfect job for you!

Overview:

The CSR II Patient Access Center is responsible for providing customer service to patients and their families in a healthcare setting. This includes answering questions, scheduling appointments, verifying insurance coverage, and providing general information. The CSR II must be able to work in a fast-paced environment and handle multiple tasks simultaneously.

Detailed Job Description:

The CSR II Patient Access Center is responsible for providing customer service to patients and their families in a healthcare setting. This includes answering questions, scheduling appointments, verifying insurance coverage, and providing general information. The CSR II must be able to work in a fast-paced environment and handle multiple tasks simultaneously. The CSR II must be able to work independently and as part of a team. The CSR II must be able to work with a variety of healthcare professionals and be able to provide accurate and timely information.

What is Csr Ii Patient Access Center Job Skills Required?

• Excellent customer service skills
• Excellent communication skills
• Ability to multi-task
• Ability to work independently and as part of a team
• Knowledge of medical terminology
• Knowledge of insurance verification
• Knowledge of scheduling systems
• Knowledge of HIPAA regulations
• Knowledge of patient privacy regulations

What is Csr Ii Patient Access Center Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Previous healthcare experience
• Knowledge of medical terminology
• Knowledge of insurance verification
• Knowledge of scheduling systems
• Knowledge of HIPAA regulations
• Knowledge of patient privacy regulations

What is Csr Ii Patient Access Center Job Knowledge?

• Knowledge of medical terminology
• Knowledge of insurance verification
• Knowledge of scheduling systems
• Knowledge of HIPAA regulations
• Knowledge of patient privacy regulations

What is Csr Ii Patient Access Center Job Experience?

• Previous customer service experience
• Previous healthcare experience

What is Csr Ii Patient Access Center Job Responsibilities?

• Answer patient and family questions
• Schedule appointments
• Verify insurance coverage
• Provide general information
• Work in a fast-paced environment
• Handle multiple tasks simultaneously
• Work independently and as part of a team
• Provide accurate and timely information