Partner Experience Manager Jobs

Cosmetology license and/or a cosmetology management license where required by state law.

Financial management: success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense.

Retail management: proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture, and executing merchandise directives.

Strong organizational skills to manage multiple tasks.

Strong collaboration and interpersonal skills.

Driving company profitability through operational excellence, top-line sales growth, and expense control.

Cosmetology license and/or a cosmetology management license where required by state law.

Financial management: success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense.

Retail management: proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture, and executing merchandise directives.

Strong organizational skills to manage multiple tasks.

Strong collaboration and interpersonal skills.

Driving company profitability through operational excellence, top-line sales growth, and expense control.

Cosmetology license and/or a cosmetology management license where required by state law.

Financial management: success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense.

Retail management: proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture, and executing merchandise directives.

Strong organizational skills to manage multiple tasks.

Strong collaboration and interpersonal skills.

Driving company profitability through operational excellence, top-line sales growth, and expense control.

Vendor Management: Collaborate with BPO service providers to ensure adherence to contracts, service level agreements, and continuous improvement initiatives.

Experience in Lean/Six Sigma Process Excellence methodology, Green Belt Certification optimal

Strong knowledge of tooling, IT and infrastructure requirements within the BPO industry and how to best optimize technology

Budgeting and Cost Control: Develop and manage budgets for BPO operations, monitoring expenses and optimizing resources to maintain cost-effectiveness.

7-10 years of relevant experience in a Business Process Outsourcing (BPO) or other relevant environment at a leadership level

Relevant start-up, technology, and contact center experience

Leads project and change management responsibilities related to projects spanning multiple business units and functions

Progressive experience in program management or portfolio management for a large, global company: 10 years

Ability to apply knowledge of multidisciplinary business principles and practices to achieve successful outcomes in cross-functional programs, projects and activities.

Ensures partners adhere to legal and operational compliance requirements

Oversees training and development of partners directly and indirectly managed and makes effective staffing decisions

Manage large teams both reporting direct or indirect

Strong organizational and time management abilities to handle multiple tasks and prioritize effectively.

2+ years previous experience in clinical research, recruitment, or healthcare administration; or advanced healthcare degreee or certification.

Collaborate with Patient Experience team to plan and facilitate community outreach events.

Assess the eligibility of patients based on predetermined criteria and protocol requirements.

Excellent communication and interpersonal skills to engage with diverse populations and healthcare professionals at all levels.

Willingness to learn and develop problem-solving skills to address quality issues and propose solutions.

Now Brewing – Program Manager, Store Operations Retail Partner Experience! #tobeapartner

Experience working through ideation, problem solving and decisions with multiple groups and leader level

Experience leading complex large projects

Ability to build strong cross functional relationships.

Ability to zoom in and out, understating key detailed information while maintaining a broad perspective

Ability to share their work through compelling storytelling

Vendor Management: Collaborate with BPO service providers to ensure adherence to contracts, service level agreements, and continuous improvement initiatives.

Experience in Lean/Six Sigma Process Excellence methodology, Green Belt Certification optimal

Strong knowledge of tooling, IT and infrastructure requirements within the BPO industry and how to best optimize technology

Budgeting and Cost Control: Develop and manage budgets for BPO operations, monitoring expenses and optimizing resources to maintain cost-effectiveness.

7-10 years of relevant experience in a Business Process Outsourcing (BPO) or other relevant environment at a leadership level

Relevant start-up, technology, and contact center experience

Vendor Management: Collaborate with BPO service providers to ensure adherence to contracts, service level agreements, and continuous improvement initiatives.

Experience in Lean/Six Sigma Process Excellence methodology, Green Belt Certification optimal

Strong knowledge of tooling, IT and infrastructure requirements within the BPO industry and how to best optimize technology

Budgeting and Cost Control: Develop and manage budgets for BPO operations, monitoring expenses and optimizing resources to maintain cost-effectiveness.

7-10 years of relevant experience in a Business Process Outsourcing (BPO) or other relevant environment at a leadership level

Relevant start-up, technology, and contact center experience

Leads project and change management responsibilities related to projects spanning multiple business units and functions

Progressive experience in program management or portfolio management for a large, global company: 10 years

Ability to apply knowledge of multidisciplinary business principles and practices to achieve successful outcomes in cross-functional programs, projects and activities.

Ensures partners adhere to legal and operational compliance requirements

Oversees training and development of partners directly and indirectly managed and makes effective staffing decisions

Manage large teams both reporting direct or indirect

2+ years project management experience, which can include applied project management skills utilized in other environments

Support in managing a portfolio of programs and projects, including the management and maintenance of an integrated partner experience roadmap

Apply knowledge, processes, skills, tools, and techniques to project activities that help meet program goals

Now Brewing – project manager, Partner Experience Innovation Center! #tobeapartner

Proactively manage timelines and bring process to complex, highly cross-functional innovation projects

Manage various trackers and planning systems to keep the business operations and broader team on track

Experience with marketing technology, knowledge management, or related functions in a law firm or professional services firm.

Lead and manage the firm’s experience management program, ensuring the effective implementation and integration of cutting-edge technology tools and systems.

Support the day-to-day operations of the experience management system.

Ensure the integrity of the data maintained within the experience management system.

Configure fields, develop data standards and create custom reports within the experience management system.

Demonstrated ability to collaborate with cross-functional teams and drive change management initiatives effectively.

3 years of experience in the technology marketing with focus on partner marketing, communications, program management, or demand generation

Bachelor's degree in a technical, marketing field, or equivalent practical experience

Experience in planning, managing, and executing events

Experience working in a global role

Experience with planning and executing Chief Experience Officer events

Experience working with cross-functional stakeholders and executives

Experience in partnerships/business development at a technology company, and/or management consulting

Background in working with Enterprise-level companies from a sales, support and/or relationship management standpoint

Manage the partnership through all phases, from contracting, onboarding and launch through scaling and re-negotiating contracts

Experience negotiating deals of various sizes and complexity

Strong analytical skills – able to evaluate opportunities from strategic, brand, financial, and operational perspectives

Experience with expanding partner marketplaces

Experience formulating solutions with proven superior problem-solving skills for devising and implementing strategies involving quantitative analysis, conceptualization and communication of solutions

Demonstrates thorough understanding of LeasePlan products and services, benefits and limitations and how they work most effectively within customer environment.

Facilitates consistent cadence of touch points with key account team members and cross functional teams (Ops, Finance, IT, etc).

Other duties and responsibilities assigned.

7+ years customer support experience and 5+ years servicing strategic accounts in customer facing roles or equlivent.

Electric vehicles and/or fleet experience a plus. Customer experience in fleet industry with expertise in customer experience journeys.

Experience with marketing technology, knowledge management, or related functions in a law firm or professional services firm.

Lead and manage the firm’s experience management program, ensuring the effective implementation and integration of cutting-edge technology tools and systems.

Support the day-to-day operations of the experience management system.

Ensure the integrity of the data maintained within the experience management system.

Configure fields, develop data standards and create custom reports within the experience management system.

Demonstrated ability to collaborate with cross-functional teams and drive change management initiatives effectively.

senior corporate communications manager, partner experience

Serving as an on-the-record spokesperson who demonstrates skills to influence earned media reporting;

Being a champion for the partner experience, our Mission and nurturing a positive company culture;

Excellent writing, presentation and verbal communication skills.

Experience establishing and leading complex integrated communications plans with multiple departments and stakeholders, and successful track record in leading large-scale initiatives.

A process-oriented mindset who can take on often ambiguous projects and insert process to establish clear roles and responsibilities.

Knowledge of Partner Relationship Management (PRM)

Time management and future planning skills

10+ years of experience in channel marketing, marketing, and/or marketing communications; multichannel responsibilities and omnichannel strategies; leading and managing a team

Bachelor's Degree (or equivalent experience) in Business, Marketing, Communications, or a related field (preferably)

3+ years of experience in the office supplies, software, or consumer electronics industry (Preferred)

Knowledge of Microsoft Office (Word, Outlook, PowerPoint, Excel)