Order Management And Billing Analyst Jobs in Arkansas

Minimum of 2 years of previous telecommunications experience in sales support, billing, or order management role required.

Utilize order management and billing programs to process requests, orders, tickets, and tasks accurately and in a timely manner.

Manage one-time credits and back-billed credits, reporting them effectively to management.

Participate in management meetings to contribute to the company's business objectives.

Determine remote staffing requirements, interview, hire, and train new team members.

Ability to manage multiple tasks and prioritize effectively while working remotely.

Identify opportunities to enhance order management efficiency and drive resolutions.

Efficiently complete daily order management tasks.

Demonstrate strong organizational skills, prioritization abilities, and effective communication.

Manage chargebacks, returns, policy fines, and shortages, keeping records updated.

Exhibit exceptional problem-solving skills and the ability to identify opportunities for enhancement.

Strong collaboration and communication skills.