Register
Recruit Create CV

It Operations Support Technician Jobs in Wisconsin

It Support Technician Jobs
By Common Ground Healthcare Cooperative At Brookfield, WI, United States
Experience with workstation life cycle management, asset management, deployment, and support tools.
Extensive experience resolving problems "deskside" and remotely as required for a large enterprise
Strong organizational skills, problem-solving expertise, and multi-tasking abilities.
Understanding of patch management for Microsoft and third-party software.
Advanced technical knowledge ofWindows10, Microsoft 365, and Microsoft Office Productivity Suite.
Excellent support skills for portable devices(i.e., iPhone, iPad, Android).
Apple Genius - It Support Technician
By Apple At , Ridgeland, 39157, Ms
Strong people skills and a knack for problem solving.
An aptitude for acquiring skills in technical repairs and an eagerness to learn about all Apple products and devices.
Excellent prioritization skills and an ability to make decisions quickly.
Excellent verbal and written communications skills.
Ability to maintain composure and customer focus while troubleshooting and solving technical issues.
Ability to adhere to a schedule of customer appointments.

Are you looking for an exciting opportunity to join a dynamic IT Operations Support team? We are looking for a motivated and experienced Technician to join our team and provide technical support to our customers. You will be responsible for troubleshooting and resolving technical issues, maintaining system performance, and providing customer service. If you have a passion for technology and a desire to help others, this is the perfect job for you!

Overview An IT Operations Support Technician is responsible for providing technical support and maintenance for computer systems, networks, and related hardware and software. They are responsible for troubleshooting and resolving technical issues, as well as providing technical assistance to end users. Detailed Job Description IT Operations Support Technicians are responsible for providing technical support and maintenance for computer systems, networks, and related hardware and software. They are responsible for troubleshooting and resolving technical issues, as well as providing technical assistance to end users. They must be able to diagnose and troubleshoot hardware and software problems, and provide technical support to end users. They must also be able to install, configure, and maintain computer systems, networks, and related hardware and software. Job Skills Required
• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Ability to troubleshoot and diagnose hardware and software problems
• Ability to provide technical support to end users
• Ability to install, configure, and maintain computer systems, networks, and related hardware and software
• Excellent customer service skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• Relevant certifications in computer hardware and software
• Previous experience in IT operations support
Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Knowledge of troubleshooting and diagnosing hardware and software problems
• Knowledge of providing technical support to end users
• Knowledge of installing, configuring, and maintaining computer systems, networks, and related hardware and software
Job Experience
• Previous experience in IT operations support
• Previous experience in customer service
• Previous experience in troubleshooting and diagnosing hardware and software problems
Job Responsibilities
• Troubleshoot and diagnose hardware and software problems
• Provide technical support to end users
• Install, configure, and maintain computer systems, networks, and related hardware and software
• Monitor system performance and troubleshoot any issues
• Ensure security of systems and networks
• Maintain accurate records of system maintenance and repairs
• Respond to user inquiries in a timely manner