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Operations Rep Ii Jobs in Iowa

Apd Desk Claim Rep Ii
By AAA The Auto Club Group At , Remote $54,644 - $73,000 a year
Thoroughly document and/or code the claim file and complete all claim closure and related activities in the assigned claims management system.
Completion of the Insurance Institute of America's: General Insurance Program, Associate in Claims, Associate in Management or equivalent
Complete ACG Claim Representative Training Program or demonstrate equivalent knowledge or experience
Manage time, organize and plan work load and responsibilities
Associate degree in Business Administration, Insurance or a related field or the equivalent in related work experience
Demonstrate effective communication skills (verbal and written)
Community Relations Rep Ii
By Elevance Health At , Parkersburg, Wv
Preferred Skills, Knowledge, and Experience:
Identifies cultural issues regarding current and potential members and communicate issues to management.
Leads and manages strategies within a specific 10 - 12 county territory or business initiative.
Assists members and potential members with benefit and/or enrollments inquiries.
Conducts marketing presentations to increase effectiveness in establishing rapport, assessing individual needs, and communicating product/benefit features and differences.
Date Posted: May 23, 2023
Operations Specialist Ii Jobs
By CareSource At , Remote $58,000 - $92,800 a year
Perform analysis of all claims data in order to provide decision support to Claims management team
Provide input for claims business requirements, testing processes and implementation tasks and plans
Bachelor’s degree or equivalent years of relevant work experience required
Advanced level experience in Microsoft Word, Excel and PowerPoint
Data analysis and trending skills
Demonstrated understanding of claims operations specifically related to managed care
Operations Technician Ii Jobs
By Lumen At , Remote $43,830 - $97,560 a year
Associate degree, equivalent education, technical certification or relevant technical experience
Open, update, and manage Customer Trouble Tickets, Admin Requests, and Changes throughout their life cycle.
Previous enterprise, IT, or Service provider experience
Proven incident and problem-solving (troubleshooting) skills with an emphasis on timely resolution
Ability to work well in a team environment both in person and remotely
Excellent verbal, written, and analytical skills
Operations Analyst Ii Jobs
By Lumen At , Remote $46,350 - $103,080 a year
Manage appropriate customer account credits as applicable and valid
3-5 years of related experience.
Expert MS Office Excel skills.
Experience in analytics utilizing financial data.
Strong communication skills verbal and written.
Excellent organizational skills and attention to detail.

Do you have a passion for problem solving and a knack for customer service? We're looking for an Operations Rep II to join our team and help us provide exceptional service to our customers. If you have a knack for multitasking and a drive to succeed, this could be the perfect job for you!

Overview Operations Rep II is a mid-level position in the operations department of a company. The role involves managing and coordinating the day-to-day operations of the company, including customer service, inventory management, and order processing. The Operations Rep II is responsible for ensuring that the company’s operations run smoothly and efficiently. Detailed Job Description The Operations Rep II is responsible for managing and coordinating the day-to-day operations of the company. This includes customer service, inventory management, and order processing. The Operations Rep II is also responsible for ensuring that the company’s operations run smoothly and efficiently. The Operations Rep II is expected to provide excellent customer service, respond to customer inquiries, and resolve customer complaints in a timely manner. The Operations Rep II is also responsible for managing the company’s inventory, ensuring that the inventory is properly stocked and that orders are processed accurately and efficiently. The Operations Rep II is also responsible for ensuring that the company’s operations are in compliance with all applicable laws and regulations. Job Skills Required
• Excellent customer service skills
• Strong organizational and time management skills
• Ability to multitask and prioritize tasks
• Excellent communication and interpersonal skills
• Knowledge of inventory management and order processing
• Ability to work independently and as part of a team
• Knowledge of applicable laws and regulations
Job Qualifications
• Bachelor’s degree in business, operations, or a related field
• At least two years of experience in operations or customer service
• Proficiency in Microsoft Office Suite
• Knowledge of inventory management and order processing software
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of inventory management and order processing
• Knowledge of applicable laws and regulations
• Knowledge of Microsoft Office Suite
Job Experience
• At least two years of experience in operations or customer service
• Experience in inventory management and order processing
Job Responsibilities
• Manage and coordinate the day-to-day operations of the company
• Provide excellent customer service and respond to customer inquiries
• Resolve customer complaints in a timely manner
• Manage the company’s inventory and ensure that orders are processed accurately and efficiently
• Ensure that the company’s operations are in compliance with all applicable laws and regulations
• Monitor and report on the performance of the company’s operations