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Onsite Desktop Support Jobs in Texas

Desktop Support Jobs
By Robert Half At Greater Boston, United States

Desktop Support Technician or Help Desk Technician - Full Time Job Opportunity

Remote/Onsite It Support Specialist
By Miles IT At , Austin $35,000 - $75,000 a year
At least 1 year of experience working in an IT role
Excellent communication skills and professionalism
Certifications such as A+, CCNA, etc.
Experience providing IT Support for businessesBOUT THE IT SUPPORT TEAM
You want to work somewhere fun with helpful co-workers and accessible leaders and managers.
Experience providing IT Support for businesses
Lead Technical Support Technician(Onsite)
By Prudent Technologies and Consulting, Inc. At Houston, TX, United States
Utilize knowledge bases and other resources to find solutions and workarounds.
Act as a subject matter expert in specific areas and provide knowledge transfer to other team members.
Handle more advanced technical issues that cannot be resolved at the tier 1 level.
Investigate and troubleshoot complex technical problems reported by customers.
Collaborate with Tier 3 and Tier 4 technicians to resolve escalated issues.
Install, configure, and maintain software and hardware components.
Tier 3 Support Technician(Onsite)
By Prudent Technologies and Consulting, Inc. At Houston, TX, United States
Utilize knowledge bases and other resources to find solutions and workarounds.
Act as a subject matter expert in specific areas and provide knowledge transfer to other team members.
Handle more advanced technical issues that cannot be resolved at the tier 1 level.
Investigate and troubleshoot complex technical problems reported by customers.
Collaborate with Tier 3 and Tier 4 technicians to resolve escalated issues.
Install, configure, and maintain software and hardware components.
Document Support Specialist Onsite San Antonio, Tx
By Citi At , San Antonio, Tx $40,560 - $50,090 a year
Intermediate computer, math and data entry skills
Ensure all functions are performed accurately, timely and in compliance with audit and procedural requirements
Excellent organizational skills with a focus on details
Demonstrates analytical and problem solving skills
Review documents for completion and accuracy
Update multiple systems with information
Desktop Support Jobs
By Cognizant At , Houston, Tx
Empowering team members with skills to improve their confidence product knowledge and communication skills
Create an inspiring team environment with an open communication culture
Make sure the team goals are clear
Delegate responsibility/tasks and set deadlines
Oversee the day-to-day operation/activities for the sites in your region
Listen to team members’ feedback and assist them to resolve any issues or conflicts

Are you looking for a job that allows you to use your technical skills to help others? We are looking for an Onsite Desktop Support Technician to join our team! You will be responsible for providing technical assistance to our customers and ensuring their computers, networks, and systems are running smoothly. If you have a passion for technology and helping others, then this is the job for you!

Overview of Onsite Desktop Support Onsite Desktop Support is a role that involves providing technical assistance to customers onsite. This includes troubleshooting hardware and software issues, setting up and configuring computers, and providing technical support to customers. The Onsite Desktop Support role requires excellent customer service skills, as well as a strong technical background. Detailed Job Description of Onsite Desktop Support Onsite Desktop Support is responsible for providing technical assistance to customers onsite. This includes troubleshooting hardware and software issues, setting up and configuring computers, and providing technical support to customers. The Onsite Desktop Support role requires excellent customer service skills, as well as a strong technical background. The Onsite Desktop Support role is also responsible for maintaining and updating customer records, and providing feedback to the customer on the status of their issue. Job Skills Required for Onsite Desktop Support
• Excellent customer service skills
• Strong technical background
• Knowledge of hardware and software
• Ability to troubleshoot hardware and software issues
• Ability to set up and configure computers
• Knowledge of networking and security
• Ability to provide technical support to customers
Job Qualifications for Onsite Desktop Support
• Bachelor’s degree in Computer Science, Information Technology, or related field
• At least two years of experience in a technical support role
• A+ certification or equivalent
• Microsoft Certified Professional (MCP) certification or equivalent
• Knowledge of Windows operating systems
• Knowledge of Mac operating systems
Job Knowledge for Onsite Desktop Support
• Knowledge of hardware and software
• Knowledge of networking and security
• Knowledge of Windows and Mac operating systems
• Knowledge of troubleshooting hardware and software issues
• Knowledge of setting up and configuring computers
• Knowledge of customer service
Job Experience for Onsite Desktop Support
• At least two years of experience in a technical support role
• Experience troubleshooting hardware and software issues
• Experience setting up and configuring computers
• Experience providing technical support to customers
• Experience with customer service
Job Responsibilities for Onsite Desktop Support
• Troubleshoot hardware and software issues
• Set up and configure computers
• Provide technical support to customers
• Maintain and update customer records
• Provide feedback to customers on the status of their issue
• Respond to customer inquiries in a timely manner
• Follow up with customers to ensure their issue has been resolved