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ONSITE Customer Service Representative Jobs in Texas

Customer Service Representative - Distribution (Onsite)
By PostJobMatches By WorkStaff USA Staffing Agency, LLC At Houston, TX, United States

Principal Accountabilities Checks customer orders daily to ensure they have been properly received by the WMS for processing and works with CSC team to resolve issues & ensure prompt order ...

Onsite Customer Service Representative
By Xerox At Dallas-Fort Worth Metroplex, United States
Collaborates with the Facilities Management (FM) Manager / Supervisor to ensure customer satisfaction
High school diploma or General Educational Development (GED)
One to three months related experience and/or training or equivalent is desirable
Must possess outstanding communication (verbal and written), interpersonal, problem solving and customer service skills
Strong attention to detail, strong planning and organization skills meets productivity standards, maintains a strong sense of urgency at all times
Ability to maintain regular attendance and punctuality requirements

Are you looking for an exciting opportunity to use your customer service skills in a fast-paced environment? We are looking for an ONSITE Customer Service Representative to join our team! As a Customer Service Representative, you will be responsible for providing excellent customer service to our customers and helping them with their inquiries. If you are a motivated individual who enjoys working with people, this could be the perfect job for you!

An ONSITE Customer Service Representative is responsible for providing excellent customer service to customers in person. They must be able to handle customer inquiries, complaints, and requests in a professional and courteous manner.

What is ONSITE Customer Service Representative Skills Required?

• Excellent communication and interpersonal skills
• Ability to remain calm and professional in stressful situations
• Ability to multi-task and prioritize tasks
• Ability to work independently and as part of a team
• Proficiency in using computers and other customer service software

What is ONSITE Customer Service Representative Qualifications?

• High school diploma or equivalent
• Previous customer service experience preferred
• Knowledge of customer service principles and practices
• Knowledge of relevant products and services

What is ONSITE Customer Service Representative Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant products and services
• Knowledge of applicable laws and regulations

What is ONSITE Customer Service Representative Experience?

• Previous customer service experience preferred

What is ONSITE Customer Service Representative Responsibilities?

• Respond to customer inquiries and complaints in a timely and professional manner
• Provide accurate information about products and services
• Process customer orders and payments
• Maintain customer records and accounts
• Resolve customer issues and complaints
• Follow up with customers to ensure satisfaction
• Monitor customer service metrics and suggest improvements