Customer Service Train Onsite/Home Office Program Starting @ $20Hr ($41600.00 - $57340.00 / Year)
By Talentify.io At United States
Develop and maintain knowledge of employer's products and services
1-3 years' experience in a related role
Demonstrated experience in solving customer service inquiries
Effective verbal and written communication skills
Assist clients with service inquiries across various platforms
Utilize computer systems to address account inquiries and complete assigned tasks

Are you looking for an exciting opportunity to use your customer service skills in a fast-paced environment? We are looking for an ONSITE Customer Service Representative to join our team! As a Customer Service Representative, you will be responsible for providing excellent customer service to our customers and helping them with their inquiries. If you are a motivated individual who enjoys working with people, this could be the perfect job for you!

An ONSITE Customer Service Representative is responsible for providing excellent customer service to customers in person. They must be able to handle customer inquiries, complaints, and requests in a professional and courteous manner.

What is ONSITE Customer Service Representative Skills Required?

• Excellent communication and interpersonal skills
• Ability to remain calm and professional in stressful situations
• Ability to multi-task and prioritize tasks
• Ability to work independently and as part of a team
• Proficiency in using computers and other customer service software

What is ONSITE Customer Service Representative Qualifications?

• High school diploma or equivalent
• Previous customer service experience preferred
• Knowledge of customer service principles and practices
• Knowledge of relevant products and services

What is ONSITE Customer Service Representative Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant products and services
• Knowledge of applicable laws and regulations

What is ONSITE Customer Service Representative Experience?

• Previous customer service experience preferred

What is ONSITE Customer Service Representative Responsibilities?

• Respond to customer inquiries and complaints in a timely and professional manner
• Provide accurate information about products and services
• Process customer orders and payments
• Maintain customer records and accounts
• Resolve customer issues and complaints
• Follow up with customers to ensure satisfaction
• Monitor customer service metrics and suggest improvements