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National Customer Care Representative Jobs in New Jersey

Ecommerce Customer Care Representative
By Life is Good At Hudson, NH, United States
Effectively manage a high volume of calls and emails
Demonstrate product knowledge and stay up to date on current promotions and emails/SMS text content to our customers
Participate in various department activities and initiatives to improve customer experience
You have created a positive customer experience by resolving customer issues/concerns
You have efficiently answered customer requests and resolved order errors using effective problem-solving skills
You are skilled and comfortable working independently and as part of a team of dynamic creative professionals
Customer Care Representative Jobs
By BrightStar Care At Raritan, NJ, United States
Relationship management with staff, vendors and customers
3-5 years professional work experience in a highly matrixed organization
Experience with scheduling in home care preferred, but not required
Must be a good problem solver with critical thinking skills who can work with a sense of urgency
Strong interpersonal, organizational and communication skills
Strong computer skills including, but not limited to, Outlook, MS Excel, MS Word and a scheduling database
Customer Care Representative Jobs
By Intellectt Inc At Franklin Lakes, NJ, United States

Role: Customer Care Representative Location: Franklin Lakes, NJ, USA, 7417 Duration: 06+ months on W2 Description Note: This is a hybrid position .Travel is possible quarterly to ...

Are you looking for an exciting new opportunity to make a difference in the lives of customers? We are looking for a National Customer Care Representative to join our team and provide exceptional customer service to our clients. You will be responsible for responding to customer inquiries, resolving customer issues, and providing a positive customer experience. If you have excellent communication skills, a passion for customer service, and a desire to help people, this could be the perfect job for you!

What is National Customer Care Representative Skills Required?

• Excellent customer service skills
• Strong communication skills, both verbal and written
• Ability to multi-task and prioritize
• Proficiency in computer applications
• Ability to work independently and as part of a team
• Ability to handle difficult customer situations

What is National Customer Care Representative Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications

What is National Customer Care Representative Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of company products and services

What is National Customer Care Representative Experience?

• Previous customer service experience
• Experience in a call center environment

What is National Customer Care Representative Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Provide accurate information about products and services
• Troubleshoot customer issues and provide solutions
• Follow up with customers to ensure satisfaction
• Maintain customer records and update customer information in the database
• Monitor customer feedback and provide suggestions for improvement