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National Customer Care Representative Jobs in Louisiana

Customer Care Representative Jobs
By Elevance Health At West Baton Rouge Parish County, LA, United States
You will partner internally to create a seamless experience for our customers and resolve potential issues.
Ability to obtain your Associate’s or Bachelor’s degree or further your education with tuition reimbursement.
National +50 Miles away from nearest PulsePoint, National +50 Miles away from nearest PulsePoint
A career path with opportunity for growth
Affordable Health Insurance, Dental, Vision and Basic Life
401K match, Paid Time Off, Holiday Pay

Are you looking for an exciting new opportunity to make a difference in the lives of customers? We are looking for a National Customer Care Representative to join our team and provide exceptional customer service to our clients. You will be responsible for responding to customer inquiries, resolving customer issues, and providing a positive customer experience. If you have excellent communication skills, a passion for customer service, and a desire to help people, this could be the perfect job for you!

What is National Customer Care Representative Skills Required?

• Excellent customer service skills
• Strong communication skills, both verbal and written
• Ability to multi-task and prioritize
• Proficiency in computer applications
• Ability to work independently and as part of a team
• Ability to handle difficult customer situations

What is National Customer Care Representative Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications

What is National Customer Care Representative Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of company products and services

What is National Customer Care Representative Experience?

• Previous customer service experience
• Experience in a call center environment

What is National Customer Care Representative Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Provide accurate information about products and services
• Troubleshoot customer issues and provide solutions
• Follow up with customers to ensure satisfaction
• Maintain customer records and update customer information in the database
• Monitor customer feedback and provide suggestions for improvement