Service Desk Modernization Consultant
By Kyndryl, Inc. At , Phoenix, Az $123,740 - $296,980 a year
Extensive knowledge and experience in creating workplace strategies and implementing workplace technology
Experience working as a lead or senior consultant focusing on Employee Experience, Cost Optimization, Modernizing Digital Workplace technologies
Relevant business leadership experience, including sales origination, solution shaping, estimating, pitching, and delivery
Preferred Technical and Professional Experience
Identifying Opportunities to Innovate & Transform
Build Future-state Strategies and Roadmaps (people, process, technology)

Are you looking for a career that will challenge you and help you grow? Join our team as a Modernization Sales Representative and help us revolutionize the way businesses modernize their operations! With our innovative solutions, you'll have the opportunity to make a real impact on our customers' success.

Overview A Modernization Sales Representative is responsible for selling products and services related to modernization projects. They must be knowledgeable about the products and services they are selling and be able to explain the benefits of the products and services to potential customers. They must also be able to identify potential customers and develop relationships with them. Detailed Job Description A Modernization Sales Representative is responsible for selling products and services related to modernization projects. They must be knowledgeable about the products and services they are selling and be able to explain the benefits of the products and services to potential customers. They must also be able to identify potential customers and develop relationships with them. They must be able to identify customer needs and develop solutions to meet those needs. They must also be able to negotiate contracts and close sales. Job Skills Required
• Knowledge of modernization products and services
• Excellent communication and interpersonal skills
• Ability to identify customer needs and develop solutions
• Ability to negotiate contracts and close sales
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
• Knowledge of sales techniques and strategies
Job Qualifications
• Bachelor’s degree in business, marketing, or related field
• Previous experience in sales or customer service
• Knowledge of modern technologies and trends
• Ability to use customer relationship management (CRM) software
Job Knowledge
• Knowledge of modernization products and services
• Knowledge of sales techniques and strategies
• Knowledge of modern technologies and trends
• Knowledge of customer relationship management (CRM) software
Job Experience
• Previous experience in sales or customer service
• Experience in developing relationships with customers
• Experience in negotiating contracts and closing sales
Job Responsibilities
• Identify potential customers and develop relationships with them
• Explain the benefits of the products and services to potential customers
• Identify customer needs and develop solutions to meet those needs
• Negotiate contracts and close sales
• Maintain accurate records of sales activities
• Monitor customer feedback and adjust sales strategies accordingly