Register
Recruit Create CV

Member Success Agent Jobs

Team Manager, Member Success & Growth
By Chapter At United States
Excellent management skills, with an ability to empower employees and developing high performing teams
Chapter Offers All Employees the Following Benefits and Perks:
2+ years of experience in managing and growing a Customer Support or Care Navigation team
Experience at a high-growth (health-) tech company
Benefit from our partnerships with Spring Health (mental health support), Rightway (care navigation), and OneMedical (concierge medicine) to prioritize your well-being.
Overall Member Experience and Journey Continuous Improvement:
Customer Success Agent Jobs
By Mood At United States
Collaborating with cross-functional teams to resolve complex issues and improve customer experiences.
Prior customer service experience preferred
Assisting customers with inquiries, troubleshooting, and providing solutions via voice, chat, and email.
Ensuring every interaction with customers reflects our commitment to providing exceptional service.
Building strong relationships with customers and going the extra mile to exceed their expectations.
Contributing to continuous improvement initiatives and sharing valuable feedback with the team.
Account Representative - State Farm Agent Team Member
By State Farm Agent At West Branch, MI, United States
Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
Excellent communication skills - written, verbal, and listening
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
We have 50 years of combined insurance experience in our office.
Establish customer relationships and follow up with customers, as needed.
Promote successful and long-lasting customer relations.
Receptionist - State Farm Agent Team Member
By State Farm Agent At Beaumont, CA, United States
Excellent communication skills to assist customers and coordinate with other agency team members
Establish customer relationships and follow up with customers as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
Able to effectively relate to a customer, answer their questions, and anticipate their needs.
Ability to make presentations to potential customers
Receptionist - State Farm Agent Team Member
By State Farm Agent At Cooper City, FL, United States
Excellent communication skills - written, verbal and listening
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Paid time off (vacation and personal/sick days)
Growth potential/Opportunity for advancement within my agency
Account Associate - State Farm Agent Team Member
By State Farm Agent At Cedar Rapids, IA, United States
Excellent communication skills - written, verbal and listening
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Paid time off (vacation and personal/sick days)
Account Associate - State Farm Agent Team Member
By State Farm Agent At Ridgeland, MS, United States
Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Work with the agent to establish and meet marketing goals.
Maintain a strong work ethic with a total commitment to success each and every day.
Work alongside your agency’s team to ensure successful long-lasting customer relations.
Receptionist - State Farm Agent Team Member
By State Farm Agent At Branson, MO, United States
Excellent communication skills - written, verbal and listening
Looking for the skills and confidence to run a business in the future?
Use a customer-focused, needs-based review process to educate customers about insurance options.
Maintain a strong work ethic with a total commitment to success each and every day.
Paid time off (vacation and personal/sick days)
Growth potential/Opportunity for advancement within my agency
Telemarketer - State Farm Agent Team Member
By State Farm Agent At Bay Village, OH, United States
Excellent communication skills - written, verbal and listening
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Paid time off (vacation and personal/sick days)
Growth potential/Opportunity for advancement within my agency
Receptionist - State Farm Agent Team Member
By State Farm Agent At Lexington, SC, United States
Excellent communication skills - written, verbal and listening
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
We have 28 years of combined insurance experience in our office.
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Receptionist - State Farm Agent Team Member
By State Farm Agent At Cedar Rapids, IA, United States
Excellent communication skills - written, verbal and listening
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Paid time off (vacation and personal/sick days)
Agent's Assistant - State Farm Agent Team Member
By State Farm Agent At Chattanooga, TN, United States
Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred Able to obtain Property and Casualty License
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
Able to obtain a Life/Health License
Able to achieve mutually agreed upon marketing goals
Account Associate - State Farm Agent Team Member
By State Farm Agent At Manchester, NH, United States
Excellent Communication Skills-written-verbal and active Listening
Excellent communication skills - written, verbal and listening
Prior Sales experience is a plus
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Receptionist - State Farm Agent Team Member
By State Farm Agent At Sugar Land, TX, United States
Excellent communication skills - written, verbal and listening
We have Over 45 years of combined insurance experience in our office.
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Paid time off (vacation and personal/sick days)
Member Success Associate Jobs
By NYSHEX At New York, United States
Excellent written and verbal communication skills; experience presenting to external stakeholders
Support the Member Success Managers in creating and iterating on Standard Operating Procedures with carriers
Help prepare for Monthly and/or Quarterly Business Reviews focused on identifying opportunities to improve our Members experience and contract fulfillment
Partner with the NYSHEX product & engineering teams to continually enhance our technology offerings
Direct experience in ocean containerized shipping
Familiarity with NYSHEX product offerings
Products Representative - State Farm Agent Team Member
By Cabral LLC At Queens, NY, United States
Adaption of skills necessary to operate a business.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Work with the agent to establish and meet marketing goals.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Paid time off (vacation and personal/sick days)
Growth potential/Opportunity for advancement in my agency
Agent's Assistant - State Farm Agent Team Member
By State Farm Agent At Round Rock, TX, United States
Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Work with the agent to establish and meet marketing goals.
Maintain a strong work ethic with a total commitment to success each and every day.
Work alongside your agency’s team to ensure successful long-lasting customer relations.
Receptionist - State Farm Agent Team Member
By State Farm Agent At Peoria, IL, United States
Excellent communication skills - written, verbal and listening
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Paid time off (vacation and personal/sick days)
Growth potential/Opportunity for advancement within my agency
Staff Assistant - State Farm Agent Team Member
By State Farm Agent At Madera, CA, United States
Excellent communication skills to assist customers and coordinate with other agency team members
Establish customer relationships and follow up with customers as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
Able to effectively relate to a customer, answer their questions, and anticipate their needs.
Growth potential/Opportunity for advancement within my office
Account Associate - State Farm Agent Team Member
By State Farm Agent At Ocoee, FL, United States
Excellent communication skills - written, verbal and listening
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Paid time off (vacation and personal/sick days)
Growth potential/Opportunity for advancement within my agency

Are you passionate about helping people reach their goals? We are looking for a Member Success Agent to join our team and help our members succeed! As a Member Success Agent, you will be responsible for providing exceptional customer service and support to our members. You will be the go-to person for any questions or concerns they may have, and you will be instrumental in helping them reach their goals. If you are looking for an exciting and rewarding opportunity, apply now!

Overview A Member Success Agent is responsible for providing excellent customer service to members of an organization. They are responsible for helping members with any inquiries they may have, resolving any issues they may have, and providing support to ensure members have a positive experience. Detailed Job Description A Member Success Agent is responsible for providing excellent customer service to members of an organization. They are responsible for responding to inquiries and resolving any issues members may have. They must be able to provide support to ensure members have a positive experience. They must be able to effectively communicate with members and provide them with accurate information. They must also be able to troubleshoot any technical issues that may arise. Job Skills Required
• Excellent customer service skills
• Excellent communication skills
• Ability to troubleshoot technical issues
• Ability to provide accurate information
• Ability to work independently
• Ability to work in a team environment
• Ability to multi-task
• Ability to work in a fast-paced environment
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Knowledge of customer service software
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Knowledge of customer service software
• Knowledge of customer service best practices
Job Experience
• Previous customer service experience
• Previous experience working with customer service software
• Previous experience working in a fast-paced environment
Job Responsibilities
• Respond to inquiries from members
• Resolve any issues members may have
• Provide support to ensure members have a positive experience
• Troubleshoot any technical issues that may arise
• Effectively communicate with members
• Provide members with accurate information
• Work independently and in a team environment
• Multi-task and work in a fast-paced environment