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Member Success Agent Jobs in Union, Arkansas

Agent Success Specialist Jobs
By SOLD.com At United States
Offer consistent communication and timely resolution for our agents
Meet or exceed a minimum outbound call requirement
Knowledge of Excel and Google Suite products required
You will work on the phone talking to clients (both agent and brokers).
You will handle both inbound calls and emails.
Assisting with agent retention of paid products
Member Success Coordinator Jobs
By Honey Homes At United States
Background in customer success, property management, or home services experience
Experience at a fast-growing operationally-heavy startup, not just internet-only companies
Some personal, relevant experience around home ownership or home maintenance
You have exposure to home ownership challenges. Some personal, relevant experience around home ownership or home maintenance.
You can learn more about the benefits of a Honey Homes membership here.
Support the development, implementation, and testing of product solutions aimed at increasing member delight and workflow efficiency / automation
Team Manager, Member Success & Growth
By Chapter At United States
Excellent management skills, with an ability to empower employees and developing high performing teams
Chapter Offers All Employees the Following Benefits and Perks:
2+ years of experience in managing and growing a Customer Support or Care Navigation team
Experience at a high-growth (health-) tech company
Benefit from our partnerships with Spring Health (mental health support), Rightway (care navigation), and OneMedical (concierge medicine) to prioritize your well-being.
Overall Member Experience and Journey Continuous Improvement:
Customer Success Agent Jobs
By Mood At United States
Collaborating with cross-functional teams to resolve complex issues and improve customer experiences.
Prior customer service experience preferred
Assisting customers with inquiries, troubleshooting, and providing solutions via voice, chat, and email.
Ensuring every interaction with customers reflects our commitment to providing exceptional service.
Building strong relationships with customers and going the extra mile to exceed their expectations.
Contributing to continuous improvement initiatives and sharing valuable feedback with the team.
Member Success Operations Manager, Workforce & Capacity
By Carrot Fertility At United States
5+ years of experience in capacity planning or demand and supply management for a contact center with 100+ employees
Advanced Excel skills and the ability to manipulate and model large sets of data
Experience managing WFM software or tools (e.g., Tymeshift)
Excellent written, verbal, and presentation skills
Ability to independently manage multiple tasks for multiple groups and work reliably in time-sensitive situations
Experience working closely with senior support leaders, prior exposure to high-growth, fast-paced work environments
Member Success Manager Jobs
By Chief At United States
Identify and share member insights helping shape the direction of Chief member offerings to support member value realization
Maintaining comprehensive knowledge of Chief’s services, products, and network
Possess excellent written and verbal communication skills
Experience as an early member of a startup team with exciting early traction
Opportunity to create and attend inspiring experiences and events with leaders of the industry
Wellness, Work from home and Learning Stipends
Associate Member Success Specialist
By Going At United States
1+ years of customer support experience, preferably in a B2C space.
You have excellent written and verbal communication skills.
Experience and enthusiasm for doing mobile app customer support.
Experience doing customer support in the travel industry.
100% remote work environment, so go ahead and bring your dog to work or wear your PJ's to the office!
Continuing education & development reimbursement
Member Success Jobs
By Honey Homes At United States
5+ years of customer success, property management, or home services experience
Experience at a fast-growing operationally-heavy startup, not just internet-only companies
Some personal, relevant experience around home ownership or home maintenance
Early employee experience a big plus - do you love building?
You’re analytical.You let data win arguments. You are a data-first problem solver with excellent Excel / data analysis skills.
You have exposure to home ownership challenges. Some personal, relevant experience around home ownership or home maintenance.
Member Success Specialist Jobs
By Ridwell At United States
We Never Settle. We are relentlessly pursuing the exceptional and challenging the status quo–always making our service, experience, and company better
Experience in a customer-facing, “front-of-the-house” role (experience in Front, Zendesk, Intercom or other CX software is a plus!)
Commuter Benefits for parking and/or transit
Must be in good standing in your current position
No disciplinary actions in the last 6 months
Must be in current position for at least 6 months
Member Success Operations Manager
By Alma At United States
Manage a team of Member Success Specialists and Operations Associates by providing direct, actionable feedback and support.
Work with Member Success Managers to oversee member engagement and churn mitigation campaigns.
Manage and improve our internal systems (e.g. Zendesk, Asana) and collaborate cross-functionally to improve how we work across teams.
You have 3+ years working in a customer experience role with at least 1-year managing a team
You are an empathic manager with an ability to communicate effectively across seniority levels
Financial perks and rewards through BenefitHub
Member Success Operations Associate
By Alma At United States
You have experience with project management and customer service tools such as Asana, Typeform, Zendesk, and Salesforce.
Manage the operations and automation of our internal tools (e.g. Zendesk, Asana)
Identify opportunities to streamline workflows, make our processes more efficient, and improve provider experiences
You are highly-organized, detail-oriented, and proactive with the ability to prioritize work with guidance from your manager.
You may have experience working at a startup, fast paced work environment.
Financial perks and rewards through BenefitHub
Receptionist - State Farm Agent Team Member
By State Farm Agent At Jacksonville, AR, United States
Excellent communication skills - written, verbal and listening
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
We have 50 years of combined insurance experience in our office.
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Receptionist - State Farm Agent Team Member
By State Farm Agent At Forrest City, AR, United States
Excellent communication skills - written, verbal and listening
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Paid time off (vacation and personal/sick days)
Growth potential/Opportunity for advancement within my agency
Receptionist - State Farm Agent Team Member
By State Farm Agent At Indianapolis, IN, United States
Excellent communication skills - written, verbal and listening
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
We have 25 years of combined insurance experience in our office.
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Receptionist - State Farm Agent Team Member
By State Farm Agent At Bel Air, MD, United States
Excellent communication skills - written, verbal and listening
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Paid time off (vacation and personal/sick days)
Growth potential/Opportunity for advancement within my agency
Account Associate - State Farm Agent Team Member
By State Farm Agent At Greenwood, MS, United States
Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred Able to obtain Property and Casualty License
We have 20+ years of combined insurance experience in our office.
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
Able to obtain a Life/Health License
Member Success Specialist Jobs
By Helia Care, Inc. At Scottsdale, AZ, United States
Prior experience in a customer-facing role, preferably in customer success or account management.
Proficiency in using customer relationship management (CRM) software and other relevant tools.
Collaborating closely with internal teams, including sales, product, and support, to ensure a seamless customer experience.
Excellent written and verbal communication skills to effectively engage with customers.
Strong customer-centric mindset and a passion for delivering exceptional customer experiences.
Knowledge of the healthcare industry and familiarity with healthcare systems and processes.
Receptionist - State Farm Agent Team Member
By State Farm Agent At Milton, FL, United States
Excellent communication skills - written, verbal and listening
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Paid time off (vacation and personal/sick days)
Growth potential/Opportunity for advancement within my agency
Account Associate - State Farm Agent Team Member
By State Farm Agent At York, PA, United States
Excellent communication skills - written, verbal and listening
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Paid time off (vacation and personal/sick days)
Staff Assistant - State Farm Agent Team Member
By State Farm Agent At Virginia Beach, VA, United States
Excellent communication skills - written, verbal and listening
Experience in a variety of computer applications, particularly Windows
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Establish customer relationships and follow up with customers, as needed.
Work with the agent to establish and meet marketing goals.
Maintain a strong work ethic with a total commitment to success each and every day.
Receptionist - State Farm Agent Team Member
By State Farm Agent At Weatherford, TX, United States
Excellent communication skills - written, verbal and listening
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Paid time off (vacation and personal/sick days)
Growth potential/Opportunity for advancement within my agency
Member Service Hybrid Agent (Chamblee - Brookhaven)
By Delta Community Credit Union At , Brookhaven
Must have strong organizational and time management skills.
Serve as a Notary Public, as directed by management.
Provide dual control coverage to management in the completion of daily, weekly, monthly, and quarterly tasks.
Assist management with daily opening and closing operational duties.
Cover concierge desk duties, as assigned by management.
Scan checks and negotiable instruments for processing and negotiation, as assigned by management.

Are you passionate about helping people reach their goals? We are looking for a Member Success Agent to join our team and help our members succeed! As a Member Success Agent, you will be responsible for providing exceptional customer service and support to our members. You will be the go-to person for any questions or concerns they may have, and you will be instrumental in helping them reach their goals. If you are looking for an exciting and rewarding opportunity, apply now!

Overview A Member Success Agent is responsible for providing excellent customer service to members of an organization. They are responsible for helping members with any inquiries they may have, resolving any issues they may have, and providing support to ensure members have a positive experience. Detailed Job Description A Member Success Agent is responsible for providing excellent customer service to members of an organization. They are responsible for responding to inquiries and resolving any issues members may have. They must be able to provide support to ensure members have a positive experience. They must be able to effectively communicate with members and provide them with accurate information. They must also be able to troubleshoot any technical issues that may arise. Job Skills Required
• Excellent customer service skills
• Excellent communication skills
• Ability to troubleshoot technical issues
• Ability to provide accurate information
• Ability to work independently
• Ability to work in a team environment
• Ability to multi-task
• Ability to work in a fast-paced environment
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Knowledge of customer service software
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Knowledge of customer service software
• Knowledge of customer service best practices
Job Experience
• Previous customer service experience
• Previous experience working with customer service software
• Previous experience working in a fast-paced environment
Job Responsibilities
• Respond to inquiries from members
• Resolve any issues members may have
• Provide support to ensure members have a positive experience
• Troubleshoot any technical issues that may arise
• Effectively communicate with members
• Provide members with accurate information
• Work independently and in a team environment
• Multi-task and work in a fast-paced environment