Member Intake Coordinator Jobs in Arkansas

Excellent organizational, time management and customer service skills

Ensures compliance with all state, federal, and Joint Commission referral/intake regulatory requirements .

Maintains comprehensive working knowledge of Bayhealth, Inc. contractual relationships and ensures that patients are admitted according to contract provisions.

Experience in home health preferred

Bayhealth, Inc. is seeking a highly motivated full-time Remote Intake Coordinator to join our fast growing team.

Directs all daily patient referral and intake operations including providing direct oversight of the establishment and implementation of intake policies.

Prior experience in healthcare scheduling, coordination, or related roles.

Excellent communication skills, both written and verbal.

Strong organizational skills and attention to detail.

Ability to work in a fast-paced environment and manage multiple tasks simultaneously.

Knowledge of medical terminology, insurance verification, and authorization processes is preferred.

Receive and review patient referrals from healthcare providers, hospitals, and other sources.

Minimum 1-year administrative experience interacting with patients in a fast-paced clinic, hospital, or community health center.

Previous experience working with individuals experiencing substance use dependency preferred.

Previous experience working in a call center highly preferred.

Experience using EHRs and CRMs is a strong plus.

Strong verbal and written communication skills.

Serve as a first point of contact for individuals interested in reducing opioid use through MAT.

• Must pass a motor vehicle record (MVR), background check, and other screening per Company requirements.

• Must have excellent professional-level written and verbal communication skills.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES (INCLUDED, BUT NOT LIMITED TO):

• Passion and commitment to serve persons with developmental disabilities with dignity and acceptance Overture’s Person-Centered philosophy.

• Visual, Hearing, and Communication Requirements -

• Must have consistent access to reliable transportation that will allow for quick response in an emergency.

• Experience required in Psychology, Social Work, Mental Health Field, etc.

• Experience with MS Excel, PowerPoint, and Word.

• Previous experience working in the mental health field and /or eating disorders is a plus.

• Schedule Initial Intake assessment.

• Assist Admission Director and admissions team with projects as needed.

• Second staff Free Support Group and webinars as needed.

Maintains a current knowledge base with regards to rules, regulations, policies, and procedures relating to precertification and concurrent review.

Customer service skills including call center experience required.

Continue to prioritize the employee experience and achieved a 90% overall engagement score on our employee survey in May 2022.

Provides provider with case reference number upon completion of data entry and /or clinician approval.

Excellent written and verbal communication skills.

Proficient experience using Outlook, Word, Excel and PowerPoint in a Windows operating system.

Excellent typing and transcription skills, including typing at fast speeds.

High school diploma: additional computer training or certification will be an asset.

Strong verbal and written communication skills

Organizational skills, with an ability to stay focused on assigned tasks.

Insert customer and account data by inputting text-based and numerical information from source documents within time limits.

Compile, verify accuracy, and sort information according to priorities to prepare source data for computer entry.

Deliver best in class member experience by understanding our workflows and supporting the member through their journey with Quit Genius

Serve as first point of contact in our member experience, helping members with:

Communicate directly with our clinical team to coordinate member experience

1-2+ years of professional experience

Excellent communication skills, both written and verbal

Supreme organizational skills and attention to detail

Assist members with their initial setup of their balance bills and respond to inquiries related to the balance bill management process

Apply strong knowledge of HIPAA regulations

Experience in healthcare or billing environments a plus

Excellent communication skills via email and telephone; interpersonal skills and ability to maintain positive relationships

Multiple Health Plan Options, including a 100% Employer Paid Benefit Options

Imagine360 is currently seeking a remote Member Services Intake Specialist to join our team!