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Member Experience Coordinator Jobs

Member Experience Coordinator - Remote | Wfh
By Get It Recruit - Healthcare At New York, NY, United States

Are you ready to embark on a fulfilling journey where you'll make a significant impact on people's lives? Join our passionate and dynamic team as a Healthcare Member Experience Specialist and become a ...

Member Experience Specialist Jobs
By Orlando City SC At , Orlando
Computer skills required: experience with Microsoft Office (Word, Excel, PowerPoint) is preferred.
Ensure customer data and profile requirements are accurately represented in the database.
Educate season ticket members of all applicable Membership benefits, programs, and events.
Identify opportunities to add-value to Membership benefits, programs, and events.
Identify areas to improve on and off game day experience.
Survey and analysis of various reporting (attendance, game day experience, etc.)
Director Member Experience Jobs
By The Constellation Club At , Irving $80,000 a year
Experience of 3 – 5+ Years in Hospitality, Event Management, Marketing Communications, Premium Suites, or Customer Relations
Undergraduate degree. Educational concentration in hospitality management, business, sports management, communications, journalism, public relations, or recreation
New Member Management –responsible for engagement strategies and monitoring the Member Journey connects activities that drive revenue and increased spending.
Experience with creating and implementing strategies that drive revenue and Club usage.
Prior experience in leading teams or projects to successful outcomes is preferred.
Lead & supervise the Member Experience Department
Member Experience Coordinator Jobs
By Common Ground Healthcare Cooperative At Brookfield, WI, United States
Project management and/or time management skills with proven ability to manage multiple tasks and priorities.
Help members understand their benefits so they utilize them more effectively
Assist the Communications Manager with various aspects of communications for members and providers including:
Information gathering, writing, proofreading, and editing communications for members and providers including newsletters and other educational initiatives
Other duties and responsibilities as assigned
Two (2) years of professional work experience required. Experience in a healthcare or health insurance setting preferred.
R-37726 Member Experience Specialist
By BlueCross BlueShield of Tennessee At Greater Chattanooga, United States
Bachelor’s Degree in Communications, Marketing, or a related field or equivalent, relevant work experience required.
5 years of experience with strategy consulting, service, marketing, customer experience, customer research, product/call center operations, or related consumer-focused function required.
Proven decision making and problem solving skills
Excellent oral and written communication skills
Ability to manage multiple projects and priorities
Vendor relations experience is a bonus.
Member Experience Coordinator Jobs
By Arlington-Mansfield Area YMCA At Arlington, TX, United States
Assists Membership Experience Director with hiring, training, staff supervision, and coaching staff; emulates strategies to motivate staff to reach goals.
Previous customer service, sales or related experience preferred.
Possess skills in managing multiple priorities, organization, attention to detail and customer relations.
Excellent interpersonal and problem-solving skills.
Proficient knowledge of computers and ability to become proficient in AMA YMCA software.
Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust.
Member Experience Lead Jobs
By Ro At New York, NY, United States
Manage projects to improve operations and quality on the Member Experience Team
Interest in people management and development
2+ years experience in a customer-facing role and a passion for customer service
Minimum of 1 year of experience managing a team
Experience with Zendesk or other contact center tools preferred
Paid parental leave + Fertility benefits
New Member Experience Lead
By Hampton At New York, NY, United States
Help facilitate surprise & delight moments for new members in the first 30 days of their Hampton experience
Take the current program we have for core group experiences and iterate beyond year one, while improving the existing playbook
Manage the relationships with our 25+ executive facilitators while attracting more to the team
5+ years of experience in community, retention, or membership roles
3+ years experience working with or alongside founders, C-suite, and/or entrepreneurs
Strong attention to detail, strong organizational skills, and the ability to operate in a very fast-paced startup environment
Member Experience Coordinator Jobs
By Seed Health At United States
Committed to education and deepening self-learning and understanding of Seed, our products, and the science and knowledge that empowers our health
Act as the member champion, maximizing on opportunities to provide personal touches and surprise and delight experiences
Become an expert on Seed’s various product offerings
Actively pinpoint problems within product and experience to provide solutions for our members
Manage your personal daily ticket queue effectively, with quality and speed in mind
Complete ad-hoc assignments and other responsibilities as delegated
Member Experience Specialist, Probate
By Trust & Will At United States
Experience in financial services, legal services, customer support, or account management
Own, drive and manage an end-to-end probate case process for members
Excellent written, verbal, and interpersonal communication skills
Strong emotional intelligence and critical thinking skills
Ability to manage a full caseload, timelines, and deadlines across daily tasks
Fantastic health benefits including medical, dental, vision, life insurance, and generous parental leave
Insights Analyst, Member Experience
By Chime At San Francisco, CA, United States
Collaborate with other analysts, subject matter authorities, and decision-makers to develop data-driven insights to improve overall member experience.
Hands-on experience with experimentation design (A/B testing)
Looker (or other BI tool) experience is preferred but not required.
Working experience in building machine learning models (regression, classification, clustering and NLP) to drive positive business impacts
Experience working with cross-functional partners to design and implement experiments to ensure thorough testing
Strong verbal and written communication skills, including the ability to synthesize sophisticated topics and create compelling narratives for various audiences
Member Experience Representative Jobs
By Kelsey-Seybold Clinic At , Pearland, Tx $44,762 - $55,307 a year
Job Title: Member Experience Representative
1-year customer service experience in a contact center environment.
Required: Excellent communication and listening skills, ability to read, speak, write, and understand the English language.
Employee Reward and Recognition Program
Paid time off for vacation, sick, and holidays
Clinic Location: Pearland Administration Office Building
Director Member Experience Jobs
By Invited At Philadelphia, PA, United States
Experience of 3 – 5+ Years in Hospitality, Event Management, Marketing Communications, Premium Suites, or Customer Relations
Undergraduate degree. Educational concentration in hospitality management, business, sports management, communications, journalism, public relations, or recreation
Organizational and time management skills with attention to detail
New Member Management –responsible for engagement strategies and monitoring the Member Journey connects activities that drive revenue and increased spending.
Experience with creating and implementing strategies that drive revenue and Club usage.
Prior experience in leading teams or projects to successful outcomes is preferred.
Club Manager - Member Experience
By Coto De Caza Golf Racquet Club At , Coto De Caza, 92679, Ca $100,000 a year
Experience of 3 – 5+ Years in Hospitality, Event Management, Marketing Communications, Premium Suites, or Customer Relations
Undergraduate degree. Educational concentration in hospitality management, business, sports management, communications, journalism, public relations, or recreation
Organizational and time management skills with attention to detail
Member Journey Management –responsible for engagement strategies and monitoring the Member Journey connect activities that drive revenue and increase spending.
Club Manager - Member Experience
Experience with creating and implementing strategies that drive revenue and Club usage.
Member Experience Director Jobs
By Anthem Golf Country Club At , Anthem, 85086, Az $75,000 - $85,000 a year
Experience of 3 – 5+ Years in Hospitality, Event Management, Marketing Communications, Premium Suites, or Customer Relations
Undergraduate degree. Educational concentration in hospitality management, business, sports management, communications, journalism, public relations, or recreation
Organizational and time management skills with attention to detail
New Member Management –responsible for engagement strategies and monitoring the Member Journey connects activities that drive revenue and increased spending.
Experience with creating and implementing strategies that drive revenue and Club usage.
Prior experience in leading teams or projects to successful outcomes is preferred.
Director Of Member Experience
By Confidential At New York, NY, United States
Strong analytical skills and experience with data-driven decision-making and KPI
- Manage the end-to-end member journey to identify opportunities to engage and delight our members.
- Develop and implement processes and procedures to ensure a seamless and consistent member experience across all channels and touchpoints.
10+ years of experience in member experience, CX, customer success, or a related
Experience conducting user research and using data to drive insights and
Excellent communication and collaboration skills, with the ability to work cross-
Member Experience Manager Jobs
By Kiln At Portland, OR, United States
Grow relations with vendors, partners, and members through effective hospitality management skills
Support company-wide facilities management and member experience procedures with Community teams across Kiln locations
Create a collaborative environment amongst Kiln members through daily onsite hospitality service and management
Manage food and beverage budget to ensure we are providing a first class member experience while controlling costs
Create and maintain the Kiln workspace experience, as defined by the member success strategy
Procure food and beverage offerings under direction of Community Director
Member Experience Manager Jobs
By Industrious At Boulder, CO, United States
You're a leader and empathetic, structured manager for your operations associate and have empowered them to take ownership of the space
You can confidently identify companies' most important needs, enjoy being their tour guide, and deliver impactful solutions to them
No member request is too big or too small for you to handle
You’re energized by people and work well in a team
Your attention to detail is something people comment on
You’re resilient. You know growth only comes from embracing challenging and unpredictable days
Member Experience Associate Jobs
By Industrious At Boston, MA, United States
You take a walk in-tour while your Community Manager is assisting another potential member.
You’re proactive and take ownership over managing inventory and ordering your location’s supplies.
You add new members into multiple systems so their first day in their office is seamless and memorable.
You dip your toe in local marketing events - ensuring any prospective member knows the true value of our flexible solutions.
You’re resilient. You know the value of having a routine, but you’re ready for the bumps too
You’re willing to get your hands dirty and realize the behind the scenes work is not always glamorous
Member Experience Manager Jobs
By Fitness Formula Clubs (FFC) At Park Ridge, IL, United States
Management of the Customer Service, Front Desk, Cafe experience
2-5 years of previous management experience
Ensuring the experience in the Cafe is in line with our Core Values of Superior Service and cleanliness
Meet and exceed Individual and Departmental Goals as assigned by General Manager
Develop annual departmental budget with General Manager
Compile, maintain and present (as needed) weekly and monthly reports to General Manager