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Member Care Agent Jobs in New York

Products Representative - State Farm Agent Team Member
By State Farm Agent At Hempstead, NY, United States
Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Property and Casualty license (must have currently)
Customer Care Agent Jobs
By PetLab Co. At New York, United States
1-3 years relevant work experience
Knowledge of Microsoft 365 software is preferred
Experience in a direct-to-consumer environment is preferred
High level of organization competency
Ability to stay focused and on-task for several hours at a time
You care about your work and interactions with others
Customer Care Agent Jobs
By PetLab Co. At New York City Metropolitan Area, United States
1-3 years relevant work experience.
Knowledge of Microsoft 365 software is preferred.
Experience in a direct-to-consumer environment is preferred.
High level of organization competency.
Ability to stay focused and on-task for several hours at a time.
You care about your work and interactions with others.
Products Representative - State Farm Agent Team Member
By Cabral LLC At Queens, NY, United States
Adaption of skills necessary to operate a business.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Work with the agent to establish and meet marketing goals.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Paid time off (vacation and personal/sick days)
Growth potential/Opportunity for advancement in my agency
Member Services Agent - Florida
By Emerge At Florida, United States
Medical, dental, and vision health benefits
Short and Long-term Disability coverage, Life insurance, Flexible Spending Account options, and pre-tax transit benefits
Excellent communication and interpersonal skills, with ability to demonstrate outstanding customer service
Must be able to successfully complete all licensing requirements (with financial help) or have a pre-existing valid insurance license
Provide expertise in plan offerings, policies and procedures
Be a brand ambassador by providing an excellent consumer experience and enjoy helping the aging and disabled community.

Are you looking for a job that offers a great work-life balance and the chance to help people? Become a Member Care Agent at our company and you'll get to do just that! You'll be the first point of contact for our customers, providing them with the best customer service experience possible. Plus, you'll get to work in a friendly and supportive environment with great benefits. Join us today and make a difference!

A Member Care Agent is a customer service representative who provides support to customers of a particular organization. They are responsible for responding to customer inquiries, resolving customer complaints, and providing assistance with product and service information.

What is Member Care Agent Skills Required?

• Excellent communication skills
• Strong problem-solving and analytical skills
• Ability to work independently and as part of a team
• Ability to multi-task and prioritize tasks
• Proficiency in computer software and applications
• Knowledge of customer service principles and practices

What is Member Care Agent Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices

What is Member Care Agent Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer service software, databases, and tools
• Knowledge of relevant products and services

What is Member Care Agent Experience?

• Previous customer service experience
• Experience in a call center environment

What is Member Care Agent Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Resolve customer complaints and provide assistance with product and service information
• Provide accurate and up-to-date information on products and services
• Maintain customer records and update customer information in the database
• Follow up with customers to ensure their satisfaction with the resolution