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Marketplace Support Specialist Jobs

Customer Support Specialist - Product Operations, Tiktok Creator Marketplace -Usds
By TikTok At Mountain View, CA, United States

Responsibilities TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, ...

Marketplace Operations - Returns Specialist Ii
By Nike At Beaverton, OR, United States
Bachelor's degree in Business, Finance, Accounting or a related field or equivalent combination of education and experience
2-3 years' experience in order management or returns on a corporate scale
1 + years' additional experience in at least one operational arena: Supply Chain, Logistics, Reporting or Order Management
Proficient analytical skills, including trend analysis, root cause identification and working proactively and creatively towards identifying solutions
Strong ability to establish and maintain productive and positive working relationships
Adept at managing multiple projects
Digital Marketplace Specialist Jobs
By ZNA Agency At United States
3-4 years of experience in ecommerce account management, preferably with expertise in managing ETSY shops.
Exceptional organizational and time management skills to handle multiple accounts and priorities simultaneously.
Manage inventory on ETSY, Amazon and other online marketplaces
Create, manage, and optimize listings for all marketplaces
Additional duties and responsibilities may be assigned as necessitated by business needs.
Excellent written and verbal communication skills in English, with the ability to convey complex ideas concisely.
Amazon Marketplace Specialist Jobs
By Glorious At United States
On a daily basis, monitor and manage the Amazon FBA Dashboard for both inventory health and overall performance metrics
Experience analyzing data and creating reports
Excellent problem-solving, troubleshooting, and organizational skills
Experience with (and ideally a passion for) gaming and PC peripherals
Add and launch new products on Amazon
Troubleshoot Buy Box, loss in sales, and other product metrics
Marketplace Operations Specialist Jobs
By Sunrise Systems, Inc. At Portland, Oregon Metropolitan Area, United States
Performance Management, Supply Chain Operations, S&OP, Finance or related experience preferred.
Bachelor's degree with 0-1 years of relevant work experience, preferred
Work: Hybrid Model, 3 days in office & 2 days from home.
Monitor, leverage and improve Performance KPI's to maximize service & drive business decisions.
• Ensure quality, on-time relevant information is in place to ensure transparency and visibility for internal partners.
• Upon requests, provide input from order books to x-functional teams to enable decision making processes.
Marketplace Feed Build Specialist
By Feedonomics At United States
1+ years of experience with product data feed management and technical problem solving
Prioritize tasks, including managing the ticketing system queue, emails, and other responsibilities
Meet deadlines as set by Marketplace Enterprise Feed Managers
Hands-on experience with top US Marketplaces such as Amazon, Walmart, Target+, eBay, or social commerce platforms
Excel, HTML, or SQL experience
Bachelor’s Degree preferred or equivalent work experience
Marketplace Operations Specialist Jobs
By Nike At Beaverton, OR, United States
Minimum of 1year relevant work experience. Supply Chain Operations, S&OP, Finance, or related experience preferred
Ability to work on a constant changing environment. Team spirit where you will be sharing experiences and responsibilities
Keep up to date on systems functionality (SAP, Event Manager, Cognos)
Excel, SAP, and Cognos experience are preferred
Experience in working with cross-functional teams and partners to drive a best-in-class customer service
Ensure compliance with company policies and processes
Business Development Specialist - Shein Marketplace
By SHEIN At California, United States
1-3 years of business development experience, preferably in the e-commerce industry.
Knowledge of major e-commerce platforms is preferred.
Strong analytical and problem-solving skills.
Excellent communication skills, both written and verbal.
Bachelor's degree in business, marketing, or a related field is preferred.
Ability to work effectively in a fast-paced environment.
Marketplace Trainer Jobs
By Feedonomics At United States
1+ years of curriculum development and performance-tracking experience required
Experience working with a SAAS company required
Basic knowledge of instructional design theory and implementation preferred
Excellent verbal and written communication skills
Strong analytical, critical thinking, and research skills
Excellent attention to detail and organizational skills

Are you looking for a job that allows you to help people while using your problem-solving skills? We are looking for a Marketplace Support Specialist to join our team and provide excellent customer service to our marketplace users. You will be responsible for troubleshooting and resolving customer inquiries, as well as providing guidance and support to ensure a positive user experience. If you are passionate about helping others and have a knack for problem-solving, this is the perfect job for you!

Overview A Marketplace Support Specialist is responsible for providing customer service and technical support to customers who use a marketplace platform. This includes troubleshooting issues, answering questions, and providing guidance on how to use the platform. The Marketplace Support Specialist is also responsible for monitoring customer feedback and providing feedback to the development team to help improve the platform. Detailed Job Description The Marketplace Support Specialist is responsible for providing customer service and technical support to customers who use a marketplace platform. This includes troubleshooting issues, answering questions, and providing guidance on how to use the platform. The Marketplace Support Specialist is also responsible for monitoring customer feedback and providing feedback to the development team to help improve the platform. The Marketplace Support Specialist must have excellent communication and customer service skills, as well as a strong understanding of the marketplace platform. The Marketplace Support Specialist must be able to troubleshoot technical issues, provide guidance on how to use the platform, and answer customer questions. The Marketplace Support Specialist must also be able to monitor customer feedback and provide feedback to the development team to help improve the platform. Job Skills Required
• Excellent customer service and communication skills
• Strong understanding of marketplace platform
• Ability to troubleshoot technical issues
• Ability to provide guidance on how to use the platform
• Ability to answer customer questions
• Ability to monitor customer feedback
• Ability to provide feedback to the development team
Job Qualifications
• Bachelor’s degree in computer science, information technology, or related field
• Previous experience in customer service or technical support
• Knowledge of marketplace platforms
• Knowledge of customer service principles and practices
• Knowledge of troubleshooting techniques
• Ability to work independently and as part of a team
Job Knowledge
• Knowledge of marketplace platforms
• Knowledge of customer service principles and practices
• Knowledge of troubleshooting techniques
• Knowledge of software development processes
Job Experience
• Previous experience in customer service or technical support
• Previous experience in software development
Job Responsibilities
• Provide customer service and technical support to customers who use a marketplace platform
• Troubleshoot technical issues
• Provide guidance on how to use the platform
• Answer customer questions
• Monitor customer feedback
• Provide feedback to the development team to help improve the platform