Manager Service Desk Jobs
Service Desk Manager Jobs
By Executive Talent Solutions
At New York City Metropolitan Area, United States
Service Desk Manager Jobs
By Aditi Consulting
At Menlo Park, CA, United States
Sr. Service Desk Manager
By PACSUN
At Orange County, CA, United States
Service Desk Jobs
By Comtech Global, Inc
At Columbus, Ohio Metropolitan Area, United States
Service Desk Manager Jobs
By RMON Networks, Inc.
At Hampstead, NH, United States
Service Desk Engineer Jobs
By Phyton Talent Advisors
At San Francisco Bay Area, United States
It Service Desk Manager
By Verra Mobility
At Mesa, AZ, United States
Manager, Global Service Desk
By Avid
At Burlington, MA, United States
100% Remote: Service Desk Jobs
By Stellar Professionals
At United States
100% Remote: Service Desk Jobs
By Stellar Professionals
At United States
Service Desk Manager Jobs
By City of Orlando Careers
At Orlando, FL, United States
Service Desk Manager Jobs
By DynTek
At United States
Service Desk Coordinator Jobs
By Paul Mitchell Schools
At Coeur d'Alene, ID, United States
Service Desk Manager Jobs
By Ben Bridge Jeweler
At Seattle, WA, United States
Senior Manager Service Desk
By Ben Bridge Jeweler
At Seattle, WA, United States
Service Desk Associate Jobs
By Festival Foods
At Green County, WI, United States
Service Desk Jobs
By Wipro
At Plano, TX, United States
It Service Desk Manager
By University Of Washington
At , Seattle, 98105, Wa
$6,884 - $9,035 a month
Service Desk Supervisor Jobs
By Costco Wholesale
At , Seattle, 98134, Wa
$106,000 - $145,000 a year
Sales Desk Manager Jobs
By Lithia Motors, Inc.
At , Mesquite, 75150, Tx
Are you looking for a challenging and rewarding role in the IT industry? We are looking for an experienced Manager Service Desk to join our team and help us provide exceptional customer service. You will be responsible for managing the day-to-day operations of the service desk, ensuring that all customer inquiries are answered in a timely and efficient manner. You will also be responsible for developing and implementing strategies to improve customer satisfaction and service delivery. If you have a passion for customer service and are looking for an opportunity to make a difference, this could be the perfect job for you!
Overview The Manager Service Desk is responsible for managing the service desk team and ensuring that all customer service inquiries are handled in a timely and efficient manner. The Manager Service Desk is also responsible for developing and maintaining service desk policies and procedures, as well as providing technical support and guidance to the service desk team. Detailed Job Description The Manager Service Desk is responsible for managing the service desk team and ensuring that all customer service inquiries are handled in a timely and efficient manner. The Manager Service Desk is also responsible for developing and maintaining service desk policies and procedures, as well as providing technical support and guidance to the service desk team. The Manager Service Desk is also responsible for monitoring and evaluating service desk performance, and providing feedback and coaching to the service desk team. Job Skills Required• Excellent customer service skills
• Excellent communication and interpersonal skills
• Ability to manage multiple tasks and prioritize workload
• Ability to work independently and as part of a team
• Knowledge of service desk software and systems
• Knowledge of IT service management processes
• Knowledge of ITIL best practices
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• 5+ years of experience in a service desk or IT support role
• 2+ years of experience in a managerial role
• ITIL Foundation certification
Job Knowledge
• Knowledge of service desk software and systems
• Knowledge of IT service management processes
• Knowledge of ITIL best practices
Job Experience
• 5+ years of experience in a service desk or IT support role
• 2+ years of experience in a managerial role
Job Responsibilities
• Manage the service desk team and ensure that all customer service inquiries are handled in a timely and efficient manner
• Develop and maintain service desk policies and procedures
• Provide technical support and guidance to the service desk team
• Monitor and evaluate service desk performance
• Provide feedback and coaching to the service desk team
- Manager Service Desk jobs in New York
- Manager Service Desk jobs in Oneida
- Manager Service Desk jobs in New York Mills
- Manager Service Desk jobs in California
- Manager Service Desk jobs in San Mateo
- Manager Service Desk jobs in Menlo Park
- Manager Service Desk jobs in Fresno
- Manager Service Desk jobs in Orange Cove
- Manager Service Desk jobs in Ohio
- Manager Service Desk jobs in Putnam
-
Systems Analyst - Excel, Xml, Sql, Scripting
By CyberCoders At Salt Lake City, UT, United States 8 months ago
-
(Senior) Finance & Shared Services Manager
By Catholics For Choice At Washington, DC, United States 8 months ago
-
Paralegal - Probate Administration
By CyberCoders At Miami, FL, United States 8 months ago
-
Account Executive - Automotive Software
By ECW Search At United States 8 months ago
-
Construction Project Coordinator Jobs
By CyberCoders At River Falls, WI, United States 8 months ago