Customer Training Specialist - (Virtual)
By Boeing At Dallas, TX, United States
Independently assembles and conducts customer training in broad subject areas using the appropriate medium to satisfy customer training requirements.
Experience interpreting commercial technical data including drawings, maintenance and operations manuals.
10+ years’ experience conducting 777 airframe technical training and/or performing 777 airframe systems instructional system development.
1+ years’ experience performing instructional system development.
Conducts analyses to evaluate customer technical training needs to determine appropriate training content, objectives and design.
Travels for work 25% of the time.
Sr Manager, Customer Support & Training
By Aspen Technology At Houston, TX, United States
Performance management of staff. Strong hiring, retention, coaching and career development skills
Work as a member of the CS&T global management team to ensure departmental metrics are achieved
Proven experience as an effective people manager
Create and deliver presentations to customers and the Sr Management team
Provide feedback and recommendations for how to create a great employee experience and work environment
Minimum of five years relevant work experience in a technical field, preferably software support for the petroleum, petrochemical, or chemical industries