Manager Customer Training Jobs in California

Project management experience and understanding of particulars of cross-function and cross-geography project coordination.

Experience working with, and managing remote and/or virtual teams to work as one global training team.

Effectively and proactively manage training projects involving the entire project life cycle.

Identify and approve solution and system requirements for training need requests.

3-5 years of work experience in coaching and training.

Excellent written and spoken communication skills to coordinate processes and projects involving internal and external stakeholders.

Supervisory and/or management experience required

8-10 years of advanced working knowledge and experience with performance-based training and/or customer experience training

Minimum 7 years as a supervisor or manager providing direction for exempt employees and/or contractors.

5+ years of advanced working knowledge of automobile dealership operations (Sales or Service).

Experience with automotive customer satisfaction surveys (SSI, CSI, IQS, etc.)

Hospitality experience is a plus

Support program management and the development of proposals, requirements analysis, technical bulletins, and application notes.

Management and understanding of departmental functions

In depth knowledge of the product, both technically and practically.

Regularly interact with Defense and Commercial clients and be able to efficiently schedule and manage training plans and logistics.

Manages resource decision-making and planning.

Manages a departmental sub-function within a broader department function.