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Loyalty Manager Jobs

Senior Product Manager, Loyalty & Offers
By McDonald's At Chicago, IL, United States
Minimum of 5 years of experience in product management.
Proven experience in an agile product management role
Knowledge and familiarity with UX design, customer experience and customer experience platform technology systems/specifications interdependencies
Collaborate with stakeholders to execute experiences that align with the global personalization strategy.
Experience in loyalty, marketing, and/or CRM and leveraging behavioral data for personalization
Excellent communication and presentation skills, with the ability to optimally communicate sophisticated concepts to both technical and non-technical audiences.
Loyalty Marketing Manager Jobs
By LA Clippers At Los Angeles, CA, United States
Strong project management & decision-making skills to prioritize and work on multiple projects simultaneously
Strong organizational, time management and attention to detail skills
Your Background, Skills And Qualifications
Develop and manage relationships with key stakeholders, including partners, vendors, and internal teams, to drive program success
Collaborate with internal teams to develop program, align on objectives and ensure a seamless fan experience
3 - 5+ years of experience in loyalty program marketing, with a history of success
Director, Crm And Loyalty
By sweetgreen At Los Angeles, CA, United States
Collect market intelligence on loyalty trends and across competitors to identify gaps and opportunities to improve capabilities
Experience in CRM and/or loyalty space and managing complex initiatives
Strong communication, attention to detail and organizational skills
Exceptional interpersonal, communication, cross-collaboration, and team skills
Experience with mobile ordering and/or mobile e-commerce preferred
Experience in using data to drive decision-making
Manager, Customer Loyalty - Remote
By Torrid At City of Industry, CA, United States
Work alongside product managers to define and enhance the digital loyalty experience and related omnichannel touchpoints.
Manage all aspects of customer loyalty and PLCC programs, including loyalty-based promotions, activations and special events, and escalated customer issues.
Retail industry with omni-channel marketing experience is highly preferred.
4+ years of direct experience with retail loyalty programs
4+ years of direct experience with private label credit programs
2+ years of experience with data analytics.
Senior Manager Loyalty And Retention
By Medterra At United States
Experience in online CRM and Campaign Management tools and any other personalized digital tools
Strong project management skills with the ability to manage, implement and analyze a wide range of initiatives in a fast-paced environment
Craft innovative loyalty programs and subscriber experiences that educate and/or delight our members.
Experience and proven examples developing programs and driving ROI. Proven track record of achieving KPIs
Proven experience with audience segmentation, outlining customer journey’s and omnichannel activation
Good organizational and interpersonal skills with the ability to disseminate ideas and findings to varying groups/levels of stakeholders
District Manager, Onstar & Loyalty (Open)
By General Motors At , Remote $72,435 - $115,709 a year
Build familiarity and engagement with the current (e.g. mobile app, Google Built-In) and future (e.g. Over-the-air updates) product offerings
Ensure dealers are providing customers with the technological capabilities that come with their purchase
Experience working with automotive dealerships and/or OEMs beneficial, including familiarity with new, used, commercial and service operations
Computer skills with Microsoft Office proficiency: Microsoft Word, Excel, PowerPoint, and Outlook
Excellent oral and written communication skills
Four-Year Accredited College Degree preferred but previous professional experience, including active-duty military service, will be considered as an alternative
District Manager, Onstar & Loyalty (Open)
By General Motors At United States
Build familiarity and engagement with the current (e.g. mobile app, Google Built-In) and future (e.g. Over-the-air updates) product offerings
Ensure dealers are providing customers with the technological capabilities that come with their purchase
Experience working with automotive dealerships and/or OEMs beneficial, including familiarity with new, used, commercial and service operations
Computer skills with Microsoft Office proficiency: Microsoft Word, Excel, PowerPoint, and Outlook
Excellent oral and written communication skills
Four-Year Accredited College Degree preferred but previous professional experience, including active-duty military service, will be considered as an alternative
Product Manager, Loyalty Jobs
By Hawaiian Airlines At Honolulu, HI, United States
At least 5 years of relevant work experience in sales, marketing, business development, and/or product management
Bachelor's degree or an equivalent combination of education and related working experience
Work with business analysts/partners to define business requirements for new products
Collaborate with legal and finance teams to review and finalize contracts.
Ability to manage multiple products or initiatives and prioritize against department/division objectives
Ability to manage multiple products/vendors across all aspects of their life cycles (concept, business case, implementation, optimization, etc.)
Customer Loyalty Representative Jobs
By Aura At United States
Proactively improve knowledge of industry best practices and recent events to ensure you are a trusted resource for customers
1-2 years of sales/retention experience (or equivalent experience) where you consistently meet/exceed performance metrics
Take inbound customer cancellation calls and retain them as an Aura customer
Make daily outbound calls to existing Aura customers with failed subscription payments
Ensure a high level of customer satisfaction through proactive support and active listening
Address customer concerns and provide solutions
Principal, Loyalty Strategy Jobs
By Macy's At New York City Metropolitan Area, United States
Previous strategy, management consulting, digital marketing and/or agency experience preferred.
Excellent communicator – strong verbal, deck storytelling, written skills. Persuasive, experienced presenter both written and orally.
Initiate and drive action from consumer research to understand customer perception of current program (all aspects) and potential changes/new benefits.
Work with various Finance functions and the Stores organization to set annual program goals for acquisition and active engagement.
We encourage candidates with either a bachelor’s degree or equivalent work experience in a related field to apply.
Loyalty and credit card strategy experience a plus, especially in digital marketing contexts.
Sr. Creative Lead - Loyalty
By Under Armour At United States
Qualifications (Knowledge, Skills & Abilities)
Education And / Or Experience
Working knowledge of Salesforce, Workfront, Keynote, and Miro programs/platforms. Bonus: Figma, Smartsheet
CPL marketing: concept, development, and design – digital first executions
Retention marketing: concept, development, and design – digital first executions
Loyalty brand and retention art & design direction
Loyalty Marketing Specialist Jobs
By Inceed At Tulsa, OK, United States
Experience with data systems and automation
Experience working within various marketing channels
Programming knowledge is a plus
Leadership experience is a plus
Measure performance against goals, provide KPI reportings
Measure financial impacts and perform financial analysis
Sr Product Manager - Loyalty Analytics
By Lowe's Companies, Inc. At Charlotte, NC, United States
3 years of experience in product and/or experience management
Bachelor's degree in business, Marketing, Engineering, Communications, or related field (or equivalent work experience in a related field)
Experience in an agile software environment
Experience working cross-functionally in a large organization
Experience working closely with senior leadership
Experience translating data into quantifiable actions/deliverables
Analyst, Loyalty & Travel Products (Tempe)
By Hawaiian Airlines At Tempe, AZ, United States
Prior experience using JIRA or other task management systems to receive, track, prioritize, and complete requests from multiple business owners
Bachelor’s degree in a quantitative, business, technical, or related discipline; or an equivalent combination of education and related working experience
Good technical skills and knowledge of MS Office, specifically Excel (e.g. pivots, charts, Power Query, etc.)
Build and manage multiple business cases, models, and forecasts to help guide positive business outcomes
Define analytical and data requirements for information systems, and work with technology teams on implementing and prioritizing improvements
2 years of professional experience in data analysis or related working experience
Senior Director, Loyalty Experience
By Merkle At Washington, DC, United States
Lead consulting engagement delivery across important clients across phases including discovery, strategy, program design, user experience, business case, and road-mapping
Use data and analytics to inform program opportunity, define the business case, and outline success measures
Develop client relationships and establish influence with important client decisions makers
Build expertise across the loyalty domain - include trends, best practices, and thought leadership
Find and summarize insights to provide comprehensive analysis and relevant recommendations for impactful client-facing deliverables
Collaborative - combining the toolset and presence to lead both engagement team and clients alike
Analyst, Loyalty & Travel Products
By Hawaiian Airlines At Honolulu, HI, United States
Prior experience using JIRA or other task management systems to receive, track, prioritize, and complete requests from multiple business owners
Bachelor’s degree in a quantitative, business, technical, or related discipline; or an equivalent combination of education and related working experience
Good technical skills and knowledge of MS Office, specifically Excel (e.g. pivots, charts, Power Query, etc.)
Build and manage multiple business cases, models, and forecasts to help guide positive business outcomes
Define analytical and data requirements for information systems, and work with technology teams on implementing and prioritizing improvements
2 years of professional experience in data analysis or related working experience
Manager, Loyalty Operations Jobs
By Holiday Stationstores At Charlotte, NC, United States
Experience in an operational-type role (Marketing, Stores, Project Management, etc.)
Time-management skills with the ability to thrive in a fast-paced environment and to manage multiple, competing priorities.
Bachelor’s degree, combinations of job-related experience and education that meet the minimum requirement may be substituted
Project Management competencies is a plus
Knowledge of marketing and store systems required to implement promotions and campaigns
Fast-learner, eager to dive in and bring relevant experience to a new role
Manager Of Loyalty And Vip Experiences
By Fanatics, Inc. At New York, NY, United States
Excellent project management skills, including the ability to manage multiple campaigns simultaneously and meet deadlines.
Proficiency in using marketing tools, event management software, and analytics platforms.
Develop and manage budgets for experiential marketing initiatives, ensuring optimal allocation of resources to achieve desired outcomes.
Serve as a brand ambassador during events and activations, ensuring consistent brand messaging and positive customer experiences.
Bachelor's degree in marketing, communications, business, or a related field. MBA or additional certifications are a plus.
Proven experience (6+ years) in planning and executing experiential marketing campaigns and events.
Sr Analyst, Loyalty Promotions
By Circle K At Charlotte, NC, United States
Time-management skills with the ability to thrive in a fast-paced environment and to manage multiple, competing priorities.
Bachelor’s degree, combinations of job-related experience and education that meet the minimum requirement may be substituted.
Must be able to adapt to rapidly changing environment, manage multiple priorities, possess strong analytical skills, and meet deadlines
Project Management competencies is a plus
Measure and report out on results to optimize loyalty campaigns and offers
Proactively develop processes, tools, and other means to efficiently manage the loyalty promotions process
Loyalty Marketing Manager Jobs
By Deploy Alloy At Birmingham, AL, United States
3+ years marketing, communications, public relations, brand management, business, or sales experience.
Partner with key stakeholders in Marketing, Operations, Finance, and IT to develop and drive the loyalty marketing calendar across the brand.
Manage day-to-day relationships with loyalty partners to successfully execute ongoing loyalty strategies, including campaign testing, targeting, execution, and reporting.
Serve as the administrator for offers, rewards, and user access within the loyalty platform.
Enter all promotions into the loyalty platform for targeting, segmentation, and offer setup.
Send text messages and email communication regarding offers.

Are you looking for an exciting opportunity to lead a team and drive customer loyalty? We are looking for a Loyalty Manager to join our team and help us create a unique customer experience. You will be responsible for developing and executing loyalty programs, analyzing customer data, and creating strategies to increase customer engagement. If you have a passion for customer service and a drive to succeed, this could be the perfect job for you!

Overview:

A Loyalty Manager is responsible for developing and managing loyalty programs for a company. They are responsible for creating strategies to increase customer loyalty and engagement, as well as developing and executing loyalty campaigns. They must be able to analyze customer data to identify trends and opportunities to increase customer loyalty.

Detailed Job Description:

A Loyalty Manager is responsible for developing and managing loyalty programs for a company. They must be able to analyze customer data to identify trends and opportunities to increase customer loyalty. They must be able to develop and execute loyalty campaigns, as well as create strategies to increase customer loyalty and engagement. They must be able to track customer loyalty metrics and analyze customer feedback to identify areas of improvement. They must also be able to develop and maintain relationships with key stakeholders and partners.

What is Loyalty Manager Job Skills Required?

• Analytical and problem-solving skills
• Strategic planning and execution
• Customer service and relationship management
• Data analysis and interpretation
• Project management
• Communication and interpersonal skills
• Knowledge of loyalty program software

What is Loyalty Manager Job Qualifications?

• Bachelor’s degree in marketing, business, or a related field
• 5+ years of experience in loyalty program management
• Experience with customer loyalty software
• Knowledge of customer segmentation and loyalty program design
• Ability to analyze customer data and identify trends
• Excellent communication and interpersonal skills

What is Loyalty Manager Job Knowledge?

• Knowledge of customer segmentation and loyalty program design
• Knowledge of loyalty program software
• Knowledge of customer loyalty metrics
• Knowledge of customer feedback analysis

What is Loyalty Manager Job Experience?

• 5+ years of experience in loyalty program management
• Experience with customer loyalty software
• Experience in developing and executing loyalty campaigns
• Experience in developing and maintaining relationships with key stakeholders and partners

What is Loyalty Manager Job Responsibilities?

• Develop and manage loyalty programs for a company
• Analyze customer data to identify trends and opportunities to increase customer loyalty
• Develop and execute loyalty campaigns
• Create strategies to increase customer loyalty and engagement
• Track customer loyalty metrics and analyze customer feedback to identify areas of improvement
• Develop and maintain relationships with key stakeholders and partners