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Livechat Customer Support Representative Jobs

Customer Support Representative Jobs
By Instructional Empowerment At Blairsville, PA, United States
1-3 years of experience of the same or similar position
Here’s the schedule you’ll work and the total compensation & Benefits package:
Updating contact information for accounts.
Escalate customer inquiries when needed.
Responsible for inbound and outbound calls with customers.
Responsible for technical support including but not limited to password resets and system navigation.
Customer Support Representative L2 (Seasonal)
By SupportNinja At Austin, TX, United States
Experience using and updating a Knowledge Management System
Experience using a CRM system or similar tool to manage customer interactions.
Write at least ten informative and accurate weekly knowledge base articles to help customers solve their problems.
Sees tasks through to completion and offers support as needed
Previous experience in customer support, preferably in a SaaS company.
Ability to manage multiple tasks and priorities in a fast-paced environment.
Customer Support Representative Jobs
By Linden Lab At Duluth, GA, United States
6 months of experience in customer facing environments (retail/support) or a related field; experience in the gaming industry is a plus.
Excellent verbal, written and listening communication skills
High school diploma, some college preferred, but we will consider candidates with a higher level customer facing work experience only.
Hybrid in-office and work-remote role
Effective and thoughtful responses to customer inquiries regarding billing, product features, and account access via telephone and support ticket
Partnership with other Customer Support team members to collaborate to address sensitive customer issues
Customer Support Representative 2 Jobs
By Deacero USA, Inc At Poplar Bluff, MO, United States
Experience with Customer Relationship Management (CRM) software is a plus
At least 2 years of experience in customer service or a related field
Excellent communication skills, both written and verbal
Knowledge of Microsoft Office Suite
Responding promptly to customer inquiries
Communicating with customers through various channels including phone, email, and chat
Customer Support Representative Jobs
By Wisper Internet At Belleville, IL, United States
Adaptable to fast-paced environment & able to prioritize job duties
1+ year customer service experience
This position is eligible for Work from Home
To Hire And Retain Employees Who Exemplify Our Core Values, Wisper Offers
401(k) plan with up to 4% company match
Long & short-term disability insurance
Customer Support Representative Jobs
By Rockbot At Oakland, CA, United States
Excellent time management skills; comfortable multi-tasking
Create an amazing experience for all customers
Excellent written and verbal communication skills
A can-do attitude and amazing problem solving skills
Must be able to work Eastern Standard Time to qualify*
Have upbeat communication on incoming customer emails, calls, and chats regarding billing issues, product problems, service questions, and general client concerns
Customer Support Representative Jobs
By M.Coast Enterprise At Whittier, CA, United States
Desired Skills, Experience, and Qualifications:
Knowledge of our client’s products and staying up to date with any new promotions they may be offering
Other duties within the scope, spirit, and purpose of the job, as requested by management
Requires great customer service skills, sales, and closing skills as well as purposeful follow-up skills
Knowledge of each territory location, community and ability to teach to other Customer Service Associates
2+ years of related experience in customer service
Customer Support Representative Jobs
By Dymax At Torrington, CT, United States
Experience with ERP systems and data entry critical, JE Edwards E-1 preferred
3+ years of experience of customer support in a manufacturing setting
Strong communication and interpersonal skills; great telephone manner
Excellent typing, spelling, proofing, grammar, and organizational skills are critical
Dymax offers its employees attractive salaries
Excellent benefits packages that include
Customer Support Representative Jobs
By ZOLL LifeVest At , Chelmsford
Technical education, job experience or a combination of both required and
Experience working remotely with space for an “at-home workstation” required and
Experience with industry standard applications (MS Office, Internet Explorer, Remote Support Tools, Windows, SQL) required and
Excellent verbal and written skills
Strong analytical and reasoning skills to effectively troubleshoot issues over the phone
Provide customer service and technical support of all Itamar Medical products and services.
Representative 2, Customer Support Jobs
By Rite Aid At , Remote
Provide friendly, engaging experiences through verbal and written communication for every customer interaction striving for first contact resolution.
Engage and educate customers on all Wellness+ loyalty programs, promotions and customer specific offers.
H.S. Diploma or General Education Degree (GED) required.
Research and resolve complex customer situations
Maintain phone and web queue availability as required to meet service standards.
Verify customer records for accuracy and update as necessary.
Customer Support Representative Jobs
By Thales At Orlando, FL, United States
Responsible for the WIP management of each assigned customer. First point of customer contact.
Works the Account Management Team (AMT) members to drive understanding and tracking of customer products and fleets.
Certification/Associates Degree required or (equivalent work experience).
Utilizes web based tools as needed to manage customer accounts. Ex. AeroExchange, ILS, etc.
Additional duties as assigned by team leader / Customer Support Manager.
Minimum of 4 years of direct Customer Service related experience, preferably within Aerospace, Electronics and or sales background helpful.
Customer Support Representative Jobs
By NoGigiddy At , Houston, Tx $15 - $20 an hour
Demonstrated experience in a customer service role, confirming your skills and capabilities in the field.
Robust problem-solving abilities and conflict resolution skills, showing that you can handle challenging situations and find effective solutions.
Outstanding communication and interpersonal skills, facilitating effective customer interaction.
Handle customer inquiries through multiple channels, including phone, email, and chat, demonstrating your versatility and adaptability.
Provide clear, useful information about our products and services to ensure customers can fully capitalize on their relationship with us.
Resolve customer complaints with a level-headed, effective approach, showcasing your professionalism under pressure.
Customer Support Representative Jobs
By Wisper Internet At Mascoutah, IL, United States
Adaptable to fast-paced environment & able to prioritize job duties
1+ year customer service experience
This position is eligible for Work from Home
To Hire And Retain Employees Who Exemplify Our Core Values, Wisper Offers
401(k) plan with up to 4% company match
Long & short-term disability insurance
Customer Support Representative Jobs
By M.Coast Enterprise At Gardena, CA, United States
Desired Skills, Experience, and Qualifications:
Knowledge of our client’s products and staying up to date with any new promotions they may be offering
Other duties within the scope, spirit, and purpose of the job, as requested by management
Requires great customer service skills, sales, and closing skills as well as purposeful follow-up skills
Knowledge of each territory location, community and ability to teach to other Customer Service Associates
2+ years of related experience in customer service
Customer Support Representative Jobs
By FloSports At , Austin, 78702, Tx
Excellent computer skills; knowledge of G-Suite, Microsoft Office
Contribute to the team and customer knowledge base
Experience in Salesforce or CRM databases
1-2 years’ experience in customer service
Knowledge of digital streaming services and devices such as Apple TV, iTunes, Roku, and/or FireTV
Ability to work from home with access to a high speed internet router
Customer Support Representative Jobs
By The Fruit Company At Oregon, United States
Respond to requests in a timely and professional manager
Experience with customer support – a must
Strong communication and problem-solving skills
Support customer's inquiries through phone calls
Actively solve issues to ensure the appropriate customer outcome
Follow instructions and suggestions to improve customer service
Customer Support Representative Ii
By County of Riverside At Riverside, CA, United States
Using a County vehicle, deliver and pick-up documents, materials, records, and supplies in an assigned route for a group of customers.
Assist customers by providing relevant information; update work logs; research various systems and troubleshoot problems; initiate routine correspondence.
Verify and process incidents for equipment requests; responsible for shipping and receiving, barcoding, and safeguarding capital and non-capital assets for DPSS.
Senior Customer Support Representative
By ResMed At United States
Stay abreast of current technology in products, design changes, and new products offered. Share knowledge with other team members.
Minimum of 3 years experience using Salesforce, or similar, to manage and escalate support cases.
Experience working in a remote workforce.
Stay abreast of software releases and new features. Share knowledge with other team members.
Minimum of 3 years experience in application support, SaaS customer support, or call center environment, providing software support to external customers.
Extensive knowledge of customer support best practices.
Customer Support Representative (Csr)
By Aspire Team At Oceanside, CA, United States
Assist Marketing Director in decision-making, appointing project responsibilities, and regulating deadlines
Solid written, verbal and interpersonal communication skills
Customer service experience in person
Conduct target market research in the field
Direct contact with consumers to absorb perceptions of our sports background marketing
Oversee future clientele acquisition and strategically approach clients with proposals on marketing tactics
Customer Support Representative Jobs
By ServiceNow At Philadelphia, PA, United States
Prior experience in a Customer HUB or Customer Care function for an Enterprise Software or SaaS environment is highly desired.
Logging calls and incidents on the IT Service Desk and maintaining details of software / hardware problems detected.
Providing initial triage technical support; answering support queries via phone or e-mail in a timely efficient manner.
You will be escalating to internal or external support resources and Subject Matter Experts when necessary.
You will be supporting users in the use of the ServiceNow platform by providing necessary advice and/or training.
You will perform initial triage of customer cases with documented solutions and/or workarounds.

Are you looking for an exciting and rewarding job opportunity? Join our team as a Livechat Customer Support Representative and help us provide exceptional customer service! You'll be the face of our company, interacting with customers and providing them with the best possible service. If you're passionate about customer service and have excellent communication skills, this is the job for you!

Overview A Livechat Customer Support Representative is responsible for providing customer service and technical support to customers via live chat. They must be able to quickly and accurately answer customer inquiries, troubleshoot technical issues, and provide solutions to customer problems. Detailed Job Description The Livechat Customer Support Representative is responsible for providing customer service and technical support to customers via live chat. They must be able to quickly and accurately answer customer inquiries, troubleshoot technical issues, and provide solutions to customer problems. They must also be able to provide product information and help customers with product selection. The Livechat Customer Support Representative must be able to work in a fast-paced environment and handle multiple customer inquiries at once. Job Skills Required
• Excellent customer service and communication skills
• Ability to multitask and prioritize tasks
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Ability to troubleshoot technical issues
• Ability to work in a fast-paced environment
• Ability to work independently and as part of a team
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Ability to troubleshoot technical issues
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Knowledge of live chat software
• Knowledge of customer service best practices
Job Experience
• Previous customer service experience
• Previous experience working in a live chat environment
Job Responsibilities
• Provide customer service and technical support via live chat
• Respond to customer inquiries in a timely and accurate manner
• Troubleshoot technical issues and provide solutions to customer problems
• Provide product information and help customers with product selection
• Follow up with customers to ensure their satisfaction
• Document customer interactions and update customer information in the system
• Maintain a professional and friendly attitude towards customers