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Level 1 Desktop Support Technician Jobs

Desktop Support - Level I
By Grapevine MSP Technology Services At Santa Maria, CA, United States

Grapevine MSP offers access to low-cost, high-quality healthcare options, "Health, Dental, and Vision."

401K Plan with matching pay contributions

Senior Desktop Support Technician - Level 2
By MUFG At , New York, 10020, Ny $120,000 - $180,000 a year
Track hardware/software assets and ensure documented IT asset management policies are followed.
Communicate to MUBK's supervision of any issues that need management attention and problems that impact large numbers of clients.
Follow up with service team for root-cause analysis (problem management) for continuous improvement of service delivery processes.
Provide User provisioning/de-provisioning for HW/SW in accordance with MUBK's IT asset management procedures.
Provide technical support for remotely connected users through VPN.
Collaborate with on-site staff to supplement the existing MS Office 365 knowledge base and document solutions.
Level 2 Desktop Support Technician
By MUFG At , New York, 10020, Ny $75,000 - $90,000 a year
Track hardware/software assets and ensure documented IT asset management policies are followed.
Communicate to MUB supervision of any issues that need management attention and problems that impact large numbers of clients.
Follow up with service team for root-cause analysis (problem management) for continuous improvement of service delivery processes.
Provide User provisioning/de-provisioning for HW/SW in accordance with MUB's IT asset management procedures.
Provide technical support for remotely connected users through VPN.
Collaborate with on-site staff to supplement the existing MS Office 365 knowledge base and document solutions.
Desktop Support Technician - Level 2
By MUFG At , New York, 10020, Ny $95,000 - $130,000 a year
Track hardware/software assets and ensure documented IT asset management policies are followed.
Communicate to MUBK's supervision of any issues that need management attention and problems that impact large numbers of clients.
Follow up with service team for root-cause analysis (problem management) for continuous improvement of service delivery processes.
Provide User provisioning/de-provisioning for HW/SW in accordance with MUBK's IT asset management procedures.
Provide technical support for remotely connected users through VPN.
Collaborate with on-site staff to supplement the existing MS Office 365 knowledge base and document solutions.
Level 1 Desktop Support Technician
By Summit Human Capital At Chester, VA, United States
2-4 years of experience in Desktop Support/Customer Service.
Deep knowledge of Microsoft Suite (Office 365, Sharepoint, OneDrive).
Great communication skills and ability to mold their approach to different end users
Document recurring issues to create a knowledge base for efficient problem resolution
Knowledge of ticketing systems for problem resolution
Conduct remote technical upgrades, software installations, and implementations to enhance system functionality.
Desktop Support Technician (Level 1 Or 2)
By Triune Infomatics Inc At Oakland, CA, United States
Perform hardware deployments, including rack and stack procedures, cable management, and equipment setup.
Proficiency in hardware deployment, including rack and stack procedures, cable management, and equipment setup.
Provide first and second-level technical support to end-users in person, over the phone, or via remote assistance.
Provide exceptional customer service and ensure a positive end-user experience.
Previous experience in a desktop support role, preferably at Level 1 or Level 2.
Strong knowledge of Windows operating systems, including installation, configuration, and troubleshooting.
Desktop Support Technician – Entry Level 1 (Windows & Mac)
By New Era Technology At Milpitas, CA, United States
Using any case management / support ticketing and knowledge-based systems
Knowledge and experience providing customer services, preferably in an IT service environment
Technical skills in installation and troubleshooting of relevant software and hardware
Experience of supporting Office 365
Critical thinking and analytical capabilities in troubleshooting and problem solving
Planning, organizing and prioritizing skills
Level 1 Desktop Support Technician
By Housing Authority of Kansas City At Kansas City, MO, United States

Description The Housing Authority of Kansas City, Missouri is seeking qualified candidates for the position of Level 1 Desktop Support Technician. The Level 1 Desktop Support Technician's role ...