Junior It Support Associate
By Mintel At , Chicago, 60612
Regularly create and update knowledge base articles to ensure the information is accurate and relevant
Experience: Have 0-1 year in a technical help desk environment or relevant experience
Analyze incoming service requests and assess their priority according to department policy
Thoroughly and efficiently query incoming service requests to ensure sufficient information exists
Ensure timely resolution and appropriate documentation on all service requests
Provide clear and frequent communication via the ticketing system to end-users throughout the issue resolution process
It Support Coordinator Jobs
By Metropolitan Water Reclamation District of Greater Chicago At , Chicago, 60655 $88,148 a year

This examination is open to all candidates, both internal and external, who meet the minimum requirements.

An Equal Opportunity Employer M/F/D

It Support Jobs
By Spee Dee Delivery Service, Inc. At St Cloud, MN, United States
Two years of operational IT experience preferred
Excellent verbal and written communication skills
Work requires problem-solving and analytical skills
Professional telephone etiquette and customer service skills
Advanced computer and keyboarding skills- intermediate skills with Microsoft Office products
This is an onsite (not remote) Monday- Friday position, 9:00AM- 6:00PM.