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Junior It Support Analyst Jobs in Florida

Junior It Support Specialist
By Constellis At , Herndon, 20170
On-the-job Training, Skills Development & Certifications
Maintain Windows Workstations, build, troubleshoot, configure and manage.
Manage hardware and software inventory.
One year of Help Desk Technician or other IT Customer Support experience required.
Maintain user accounts and groups in Active Directory.
Administer and troubleshoot VPN Client.
It Security Support Analyst
By Hirexa Solutions At Tampa, FL, United States
· Document, create knowledge transfer articles, and enrich tickets notes and error logs.
Experience: Candidate experience must include and not limited to:
· Minimum of 4-5-years’ experience in IT support role with concentration on Cybersecurity
· Experience with Active Directory access administrations.
· Experience in Linux, SQL, and SAP access administrations is a plus.
· Knowledge of network, application/infrastructure security concepts, techniques, and tools.
It Support Analyst Jobs
By Wastequip At , Charlotte, 28211, Nc
Supporting users remotely using VPN, TeamViewer, GoToMeeting, Remote Desktop, and other tools.
Strong communication & influencing skills
Basic knowledge of Windows operating systems, networks, databases and network security concepts and tools is required
Experience with technical solutions such as Microsoft Office, VPN, Printers, VOIP Phones, Outlook/Exchange, etc, is required.
Solid analytical skills to troubleshoot high-level, complex and technical problems.
Excellent organizational skills with ability to team with others to develop and implement complex projects

Are you looking for an exciting opportunity to develop your IT skills and make an impact? We are looking for a Junior IT Support Analyst to join our team and provide technical assistance to our customers. You will be responsible for troubleshooting hardware and software issues, maintaining system performance, and providing excellent customer service. If you are passionate about technology and have a desire to learn, this could be the perfect job for you!

Overview:

A Junior IT Support Analyst is responsible for providing technical assistance to users and resolving computer-related issues. They are responsible for troubleshooting hardware and software problems, installing and configuring computer systems, diagnosing network and system issues, and providing technical support to users.

How To Become an Junior It Support Analyst:

To become a Junior IT Support Analyst, you will need to have a high school diploma or equivalent and a degree in computer science or a related field. You may also need to have experience in the IT field, such as working as a help desk technician or network administrator.

Junior It Support Analyst Skills:

• Technical troubleshooting
• Networking
• System installation and configuration
• Customer service
• Problem solving
• Communication
• Time management
• Attention to detail
• Interpersonal skills

What is Junior It Support Analyst Knowledge?

• Operating systems
• Networking
• Computer hardware
• Software applications
• Troubleshooting techniques
• Security protocols
• Database management
• System administration

What is Junior It Support Analyst Responsibilities?

• Respond to user inquiries and requests for technical assistance
• Diagnose and troubleshoot hardware and software issues
• Install and configure computer systems
• Monitor system performance and security
• Provide technical support to users
• Maintain and update documentation
• Perform system backups and recovery
• Monitor network performance

What is Junior It Support Analyst Experience?

• Previous experience in the IT field
• Experience with help desk software
• Experience with network administration
• Experience with system installation and configuration
• Experience with troubleshooting hardware and software issues

What is Junior It Support Analyst Qualifications?

• High school diploma or equivalent
• Degree in computer science or a related field
• Certification in IT support

Junior It Support Analyst Education:

• Bachelor’s degree in computer science or a related field
• Certification in IT support
What tools help Junior It Support Analyst work better?
• Help desk software
• Network monitoring tools
• Remote access software
• System administration tools
• Database management tools
• Security tools
Good tips to help Junior It Support Analyst do more effectively?
• Stay up to date on the latest technologies and trends in the IT field.
• Develop strong customer service skills.
• Learn how to troubleshoot hardware and software issues.
• Develop strong problem solving skills.
• Develop strong communication skills.
• Develop strong time management skills.
Common Junior It Support Analyst interview questions?
• What experience do you have in the IT field?
• What is your experience with help desk software?
• How do you troubleshoot hardware and software issues?
• What is your experience with system installation and configuration?
• What is your experience with network administration?
• How do you handle customer inquiries and requests for technical assistance?
• What is your experience with system backups and recovery?