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Inbound Customer Service Representative Jobs in Texas

$14.50+/Hour - Inbound Customer Service
By Salelytics At San Antonio, TX, United States
Maintain excellent product knowledge regarding product offers, pricing and upsells
Candidates need to meet the experience requirements for specific program Other
Exercise exceptional customer service skills in an effort to optimize each contact with the customer
Maintain an in-depth knowledge of assigned client's products and service, as well as policies and procedures regarding customer calls
Also note, that reasonable accommodations may be made to enable individuals with disabilities to perform the functions outlined above
Applicants for this job will be expected to meet the following minimum qualifications.
Owner Service Agent - Inbound Customer Service (Remote)
By GE Appliances At , Memphis
Effectively utilize time management, ability to multi-task, and use critical thinking.
Flexible with ability to take direction from management yet work independent to achieve goals.
Requirements for Remote Work Environment
Two+ years sales or service experience desired.
Good typing ability, and computer skills - comfortable navigating multiple online applications.
Good listening and questioning skills, with ability to resolve conflict
Customer Service Representative Ii (National Contact Center Inbound)
By 3M At , San Antonio, Tx
One (1) year of customer service experience in a private, public, government, or military environment
One (1) year of call center experience
Experience with Microsoft Office applications
Experience with multi-tasking and toggling through 4-5 different systems (dual screens)
Work Your Way Eligible (Employee choice to work remote, on site, or hybrid)
Additional qualifications that could help you succeed even further in this role include:
Customer Service Representative-Inbound- Spanish/English Bilingual-Remote
By SMI At , , Tx From $14.50 an hour
Must be proficient in data entry skills including keyboard, mouse and 10 key pad
Possess strong oral and written communications skills
Knowledgeable in modern office practices, procedures and equipment
Exhibit excellent Interpersonal skills using tact, patience and courtesy
Basic knowledge of Microsoft Office
BILINGUAL CUSTOMER SERVICE REPRESENTATIVE-WORK FROM HOME ASSIGNMENT!! Inbound Call Center
Inbound Customer Service Agent - Factory Service (Remote)
By GE Appliances At , Memphis, Tn
Conflict resolution skills; negotiation skills; and time management skills.
Flexible with the ability to take direction from management yet work independently to achieve goals.
Requirements for Remote Work Environment
Medical, dental, and vision benefits eligibility on day one of employment
Provide consumer education to save in-warranty and service contract calls.
2+ years of sales or customer service experience desired.
Inbound Customer Service Agent - Consumer Relations (Remote)
By GE Appliances At , Memphis, Tn
Conflict resolution skills; negotiation skills; and time management skills.
Previous experience working from home. (preferred)
Flexible with the ability to take direction from management yet work independently to achieve goals.
We also offer a comprehensive benefits package:
Requirements for Remote Work Environment
Medical, dental, vision, and prescription benefits eligibility on day 1 of employment
Owner Service Agent - Inbound Customer Service (Remote)
By GE Appliances At , Memphis, Tn
Effectively utilize time management, ability to multi-task, and use critical thinking.
Flexible with ability to take direction from management yet work independent to achieve goals.
Requirements for Remote Work Environment
Two+ years sales or service experience desired.
Good typing ability, and computer skills - comfortable navigating multiple online applications.
Good listening and questioning skills, with ability to resolve conflict

Are you looking for a challenging and rewarding role in customer service? We are seeking an Inbound Customer Service Representative to join our team and provide exceptional customer service to our clients. You will be responsible for responding to customer inquiries, resolving customer issues, and providing helpful information. If you have excellent communication skills and a passion for helping others, this could be the perfect job for you!

Overview An Inbound Customer Service Representative is responsible for providing customer service, technical support, and sales assistance to customers over the phone, email, and other communication channels. They must be able to quickly and accurately answer customer inquiries, troubleshoot customer issues, and provide solutions to customer problems. Detailed Job Description Inbound Customer Service Representatives are responsible for providing customer service, technical support, and sales assistance to customers over the phone, email, and other communication channels. They must be able to quickly and accurately answer customer inquiries, troubleshoot customer issues, and provide solutions to customer problems. They must also be able to handle customer complaints in a professional and courteous manner. In addition, Inbound Customer Service Representatives must be able to process customer orders, provide product information, and upsell products and services. Job Skills Required
• Excellent customer service and communication skills
• Ability to multi-task and prioritize tasks
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite
• Knowledge of customer service software and databases
• Knowledge of customer service principles and practices
• Knowledge of call center telephony and technology
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Ability to type at least 30 words per minute
• Ability to work in a fast-paced environment
• Ability to remain calm and professional in stressful situations
• Ability to work flexible hours
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of call center telephony and technology
• Knowledge of customer service software and databases
• Knowledge of Microsoft Office Suite
Job Experience
• Previous customer service experience
• Previous experience in a call center environment
Job Responsibilities
• Answer customer inquiries over the phone, email, and other communication channels
• Troubleshoot customer issues and provide solutions
• Process customer orders and provide product information
• Upsell products and services
• Handle customer complaints in a professional and courteous manner
• Maintain customer records in customer service software and databases
• Follow up with customers to ensure their satisfaction
• Provide feedback to management on customer service issues and trends