Hotel Front Desk Representative Jobs in Nevada

Maintain the Virgin "Tone of Voice," Culture & level of standards set forth by the management team.

Ability to communicate in English clearly and pleasantly with guests, management/co-workers, both in person and on the telephone

Learn and retain complete knowledge of front office procedures and comply with all policies and procedures.

Always maintain complete knowledge of the following:

Use excellent communication skills with guests, staff including verbal, written and body language

Learn and retain knowledge of all front office technical systems (LMS, EAM, HotSOS, InfoG, Salto)

Six (6) months previous cash handling experience

One (1) year face to face guest service experience

Experience in a similar resort setting

Partner with Housekeeping and other related departments to meet guest expectations and special requests

Perform other job‐related duties as requested

High school diploma or equivalent

Provide concierge services to guests by recommending local dining experiences and attractions while communicating ownership opportunities.

Minimum 1 year proven sales, sales related marketing, concierge, or optional tour and activity sales experience.

6 months or more previous experience working in the timeshare industry.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Promote and book vacation ownership presentations, previews and the sale of mini-vacation packages to eligible on-site owners, guests and visitors.

Distribute approved promotional information and providing excellent customer service to all guests while projecting a professional company image.