Hotel Front Desk Representative Jobs in Maryland

Answer phones in a friendly manner using information script

Greet members, sign up and tour new members, and log amenities.

Respond to member questions and concerns in a timely and professional manner

Process beverage or merchandise purchases through the point of sale system

Promote our unique fitness instruction classes (PE@PF) to our active members and our new members

Provide a clean, sanitized and safe club environment.

Excellent communication skills; both verbal and written.

Knowledge of basic computer functions & technology. Brand system knowledge a plus.

Provide that critical first impression to our guests and have a natural passion for delivering exceptional service.

Welcome and serve guests in person and over the phone every day.

Flexibility in the schedule; hours vary and may include working holidays, weekends and alternate shifts.

Ability to multi-task and prioritize.