Hotel Front Desk Clerk
By Grand Casino At Onamia, MN, United States

SUMMARY The Hotel Guest Service Ambassador will be responsible for greeting guests in a courteous and professional manner. They are responsible for reservations, processing payment and safeguarding ...

Front Desk Agent- Ac Hotel Minneapolis Downtown
By Sage Hospitality Group At Minneapolis, MN, United States
Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills.
Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems.
Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.
Maintains a friendly, cheerful and courteous demeanor at all times.
Must be fluent in oral and written English.
Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks.

Are you looking for an exciting job opportunity in the hospitality industry? We are looking for a friendly and professional Hotel Front Desk Attendant to join our team! As a Hotel Front Desk Attendant, you will be responsible for providing excellent customer service to our guests. You will be the first point of contact for our guests and will be responsible for ensuring their stay is comfortable and enjoyable. If you have excellent communication and customer service skills, then this is the job for you!

Overview:

Hotel Front Desk Attendants are responsible for providing excellent customer service to guests at hotels and resorts. They greet guests, answer questions, provide information about the hotel and its services, and handle check-in and check-out procedures.

Detailed Job Description:

Hotel Front Desk Attendants are responsible for providing excellent customer service to guests at hotels and resorts. They greet guests, answer questions, provide information about the hotel and its services, and handle check-in and check-out procedures. They also handle reservations, take payments, and assist with any other requests or inquiries that guests may have. They must be knowledgeable about the hotel’s services and amenities, as well as local attractions and events. They must also be able to handle any complaints or issues that may arise.

What is Hotel Front Desk Attendant Job Skills Required?

• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to multitask and prioritize tasks
• Knowledge of hotel services and amenities
• Knowledge of local attractions and events
• Ability to handle complaints and issues
• Computer proficiency

What is Hotel Front Desk Attendant Job Qualifications?

• High school diploma or equivalent
• Previous experience in customer service or hospitality
• Knowledge of hotel services and amenities
• Knowledge of local attractions and events
• Computer proficiency

What is Hotel Front Desk Attendant Job Knowledge?

• Knowledge of hotel services and amenities
• Knowledge of local attractions and events
• Knowledge of customer service and hospitality
• Knowledge of computer systems and software

What is Hotel Front Desk Attendant Job Experience?

• Previous experience in customer service or hospitality
• Previous experience in a hotel or resort setting

What is Hotel Front Desk Attendant Job Responsibilities?

• Greet guests and answer questions
• Provide information about the hotel and its services
• Handle check-in and check-out procedures
• Handle reservations and take payments
• Assist with any other requests or inquiries
• Handle complaints and issues
• Maintain knowledge of hotel services and amenities
• Maintain knowledge of local attractions and events