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Hotel Front Desk Attendant Jobs in Iowa

Hotel Front Desk Jobs
By Town Pump At , Conrad, 59425
Experience working with a computer, data entry, and multi-line phone systems preferred.
Ability to communicate in a courteous, professional manner with teammates, management, and guests.
Knowledge of hotel and guest service operations preferred.
Experience in cash handling and credit cards preferred.
Ensure the best possible experience for each guest, within the framework of Town Pump operating guidelines.
Complete all required company and brand specific training and/or certifications in a timely manner.
Comfort Hotel Front Desk
By Town Pump At , Shelby, 59474, Mt
Experience working with a computer, data entry, and multi-line phone systems preferred.
Ability to communicate in a courteous, professional manner with teammates, management, and guests.
Knowledge of hotel and guest service operations preferred.
Experience in cash handling and credit cards preferred.
Ensure the best possible experience for each guest, within the framework of Town Pump operating guidelines.
Complete all required company and brand specific training and/or certifications in a timely manner.
Hotel Front Desk Agent
By Prairie Meadows At , Altoona, 50009, Ia $16.50 an hour
Maintaining up-to-date knowledge of property amenities, area attractions, room locations, rates, promotions, and events
Hours and days based on business needs.
Ensuring guests are promptly greeted and successfully checked in and checked out of hotel rooms
Creating accurate reservations for individual guests and groups with room blocks
Resolving guest concerns and implementing solutions
Listening and understanding requests, issues, and situations from both guests and staff members
Front Desk Attendant - Elk Grove
By California Family Fitness At , Elk Grove, 95624, Ca $15.50 - $16.50 an hour
Other Knowledge, Skills, and Abilities:
Answers and manages all calls and ensures professional and friendly manner
6 months' customer service or concierge experience preferred
Current CPR/AED/FIRST AID certification (within 60 days of employment, company provided)
Alcohol/food certification as required (paid for by Cal Fit)
Excellent customer service and relationship building skills

Are you looking for an exciting job opportunity in the hospitality industry? We are looking for a friendly and professional Hotel Front Desk Attendant to join our team! As a Hotel Front Desk Attendant, you will be responsible for providing excellent customer service to our guests. You will be the first point of contact for our guests and will be responsible for ensuring their stay is comfortable and enjoyable. If you have excellent communication and customer service skills, then this is the job for you!

Overview:

Hotel Front Desk Attendants are responsible for providing excellent customer service to guests at hotels and resorts. They greet guests, answer questions, provide information about the hotel and its services, and handle check-in and check-out procedures.

Detailed Job Description:

Hotel Front Desk Attendants are responsible for providing excellent customer service to guests at hotels and resorts. They greet guests, answer questions, provide information about the hotel and its services, and handle check-in and check-out procedures. They also handle reservations, take payments, and assist with any other requests or inquiries that guests may have. They must be knowledgeable about the hotel’s services and amenities, as well as local attractions and events. They must also be able to handle any complaints or issues that may arise.

What is Hotel Front Desk Attendant Job Skills Required?

• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to multitask and prioritize tasks
• Knowledge of hotel services and amenities
• Knowledge of local attractions and events
• Ability to handle complaints and issues
• Computer proficiency

What is Hotel Front Desk Attendant Job Qualifications?

• High school diploma or equivalent
• Previous experience in customer service or hospitality
• Knowledge of hotel services and amenities
• Knowledge of local attractions and events
• Computer proficiency

What is Hotel Front Desk Attendant Job Knowledge?

• Knowledge of hotel services and amenities
• Knowledge of local attractions and events
• Knowledge of customer service and hospitality
• Knowledge of computer systems and software

What is Hotel Front Desk Attendant Job Experience?

• Previous experience in customer service or hospitality
• Previous experience in a hotel or resort setting

What is Hotel Front Desk Attendant Job Responsibilities?

• Greet guests and answer questions
• Provide information about the hotel and its services
• Handle check-in and check-out procedures
• Handle reservations and take payments
• Assist with any other requests or inquiries
• Handle complaints and issues
• Maintain knowledge of hotel services and amenities
• Maintain knowledge of local attractions and events