Register
Recruit Create CV

Hotel Front Desk Attendant Jobs in Massachusetts

Hotel Front Desk Attendant
By Lark Hotels At Marblehead, MA, United States

We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their ...

Front Desk Attendant - Holiday Inn Express
By Lafrance Hospitality At Lowell, MA, United States
Be knowledgeable of emergency procedures and Hotel policies.
Hotel experience is a plus but NOT REQUIRED
Maintain a warm, welcoming and professional demeanor while interacting with all guests.
Check guests in and out, ensuring proper payment is received, special requests are noted & fulfilled, and accurate information is recorded.
Answer the telephone in a professional manner.
Follow procedures on posting charges and settling guest accounts.
Front Desk Attendant - Marriott
By Lafrance Hospitality At Milford, MA, United States
Be knowledgeable of emergency procedures and Hotel policies.
Hotel experience is a plus but NOT REQUIRED
Maintain a warm, welcoming and professional demeanor while interacting with all guests.
Check guests in and out, ensuring proper payment is received, special requests are noted & fulfilled, and accurate information is recorded.
Answer the telephone in a professional manner.
Follow procedures on posting charges and settling guest accounts.

Are you looking for an exciting job opportunity in the hospitality industry? We are looking for a friendly and professional Hotel Front Desk Attendant to join our team! As a Hotel Front Desk Attendant, you will be responsible for providing excellent customer service to our guests. You will be the first point of contact for our guests and will be responsible for ensuring their stay is comfortable and enjoyable. If you have excellent communication and customer service skills, then this is the job for you!

Overview:

Hotel Front Desk Attendants are responsible for providing excellent customer service to guests at hotels and resorts. They greet guests, answer questions, provide information about the hotel and its services, and handle check-in and check-out procedures.

Detailed Job Description:

Hotel Front Desk Attendants are responsible for providing excellent customer service to guests at hotels and resorts. They greet guests, answer questions, provide information about the hotel and its services, and handle check-in and check-out procedures. They also handle reservations, take payments, and assist with any other requests or inquiries that guests may have. They must be knowledgeable about the hotel’s services and amenities, as well as local attractions and events. They must also be able to handle any complaints or issues that may arise.

What is Hotel Front Desk Attendant Job Skills Required?

• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to multitask and prioritize tasks
• Knowledge of hotel services and amenities
• Knowledge of local attractions and events
• Ability to handle complaints and issues
• Computer proficiency

What is Hotel Front Desk Attendant Job Qualifications?

• High school diploma or equivalent
• Previous experience in customer service or hospitality
• Knowledge of hotel services and amenities
• Knowledge of local attractions and events
• Computer proficiency

What is Hotel Front Desk Attendant Job Knowledge?

• Knowledge of hotel services and amenities
• Knowledge of local attractions and events
• Knowledge of customer service and hospitality
• Knowledge of computer systems and software

What is Hotel Front Desk Attendant Job Experience?

• Previous experience in customer service or hospitality
• Previous experience in a hotel or resort setting

What is Hotel Front Desk Attendant Job Responsibilities?

• Greet guests and answer questions
• Provide information about the hotel and its services
• Handle check-in and check-out procedures
• Handle reservations and take payments
• Assist with any other requests or inquiries
• Handle complaints and issues
• Maintain knowledge of hotel services and amenities
• Maintain knowledge of local attractions and events