Hotel Guest Service Supervisor - Front Desk Lead
By Brandt Hospitality Group At Thornton, CO, United States
Strong customer service skills and the ability to manage difficult guest and team member situations.
Strong oral and written communication skills. Knowledge of Opera, Microsoft Office, Word and Excel a plus.
Takes on projects as assigned by the Front Office Manager and completes them by due date.
Provides input to the Front Office Manager on staff meeting topics; assists with leading the meetings.
Performs functions of the Front Office Manager in their absence.
Previous guest service experience required.
Operations & Front Desk Attendant
By Summit Sky Ranch At Silverthorne, CO, United States

Summit Sky Ranch is hiring a part time with potential of full time position to help with daily operations at our Aspen House (clubhouse) and Lake House. This position includes working some evenings ...

Front Desk Supervisor - The Armstrong Hotel
By The Yarrow Group At Fort Collins, CO, United States
Previous Hotel Front Office experience is REQUIRED
Knowledge of office and record-keeping practices and procedures, the use of office machines, and rules of English grammar and composition.
Move reservations as needed to benefit the waitlist, extended stay reservations, special requests, or group reservations.
Personally Engaged & Professionally Invested
Able to view Work as a Lifestyle
Readily available and approachable to all guests and associates
Front Desk Agent - Armstrong Hotel
By The Yarrow Group At Fort Collins, CO, United States
Comply with attendance rules and be available to work on a regular basis.
Perform any other job related duties as assigned.
Health Care Plan (Medical, Dental & Vision)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Short Term & Long Term Disability

Are you looking for an exciting job opportunity in the hospitality industry? We are looking for a friendly and professional Hotel Front Desk Attendant to join our team! As a Hotel Front Desk Attendant, you will be responsible for providing excellent customer service to our guests. You will be the first point of contact for our guests and will be responsible for ensuring their stay is comfortable and enjoyable. If you have excellent communication and customer service skills, then this is the job for you!

Overview:

Hotel Front Desk Attendants are responsible for providing excellent customer service to guests at hotels and resorts. They greet guests, answer questions, provide information about the hotel and its services, and handle check-in and check-out procedures.

Detailed Job Description:

Hotel Front Desk Attendants are responsible for providing excellent customer service to guests at hotels and resorts. They greet guests, answer questions, provide information about the hotel and its services, and handle check-in and check-out procedures. They also handle reservations, take payments, and assist with any other requests or inquiries that guests may have. They must be knowledgeable about the hotel’s services and amenities, as well as local attractions and events. They must also be able to handle any complaints or issues that may arise.

What is Hotel Front Desk Attendant Job Skills Required?

• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to multitask and prioritize tasks
• Knowledge of hotel services and amenities
• Knowledge of local attractions and events
• Ability to handle complaints and issues
• Computer proficiency

What is Hotel Front Desk Attendant Job Qualifications?

• High school diploma or equivalent
• Previous experience in customer service or hospitality
• Knowledge of hotel services and amenities
• Knowledge of local attractions and events
• Computer proficiency

What is Hotel Front Desk Attendant Job Knowledge?

• Knowledge of hotel services and amenities
• Knowledge of local attractions and events
• Knowledge of customer service and hospitality
• Knowledge of computer systems and software

What is Hotel Front Desk Attendant Job Experience?

• Previous experience in customer service or hospitality
• Previous experience in a hotel or resort setting

What is Hotel Front Desk Attendant Job Responsibilities?

• Greet guests and answer questions
• Provide information about the hotel and its services
• Handle check-in and check-out procedures
• Handle reservations and take payments
• Assist with any other requests or inquiries
• Handle complaints and issues
• Maintain knowledge of hotel services and amenities
• Maintain knowledge of local attractions and events