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HELPDESK SPECIALIST Jobs in Texas

Helpdesk Specialist Jobs
By Check Point Software Technologies Ltd. At , San Carlos $51,300 - $54,000 a year
Develop and maintain knowledge base articles, user guides, and FAQs to facilitate self-help and user education.
2-3 years of experience of Microsoft Windows support (10/11 Server 2012/2019).
PC/network connectivity knowledge (Ethernet, TCP/IP).
Proven experience working in a helpdesk or technical support role.
Strong knowledge of computer hardware, software applications, operating systems, and network troubleshooting.
Exceptional communication skills, both verbal and written, with the ability to explain technical concepts to non-technical users.
Helpdesk Coordinator Jobs
By BioMed Realty At , Seattle $28.00 - $33.50 an hour
Associates Degree and/or continuing education in Computer Science preferred. High School Diploma or equivalent required.
1 - 3 years of experience of providing computer support and system administration required.
Strong troubleshooting skills in Microsoft operating systems, Microsoft Office Suite, Mac OS, and mobile devices.
Experience in performing system installations, technology migrations, hardware upgrades, and repairs.
Hands-on experience resolving networking, desktop and mobile device configuration issues.
Strong customer service and teamwork skills.
Helpdesk Administrator Jobs
By Motive Infrastructure Solutions At , Austin, 78745

Receives and responds to queries (via email, chat, phone, etc.). Contacts querant and gathers details or additional information on the issue until comprehension is complete. Determines the best ...

It Helpdesk Specialist Jobs
By RealVoice At , Memphis, 38128, Tn
Provide first-line technical support for all internal users, including remote users.
Escalate issues to the IT Manager or appropriate team member as necessary.
Minimum of 2 years of experience in an IT helpdesk role, ideally in a Windows OS and networking environment.
Some experience with VOIP telephony or SIP is required.
Strong problem-solving skills and the ability to work under pressure.
Excellent verbal and written communication skills.

Are you looking for a job that will challenge your problem-solving skills and allow you to help others? We are looking for a HELPDESK SPECIALIST to join our team and provide technical support to our customers. If you have a passion for technology and enjoy helping people, this is the job for you!

A Helpdesk Specialist is a customer service professional who provides technical support to customers and users of a company's products and services. They are responsible for responding to customer inquiries, troubleshooting technical issues, and providing solutions to customer problems.

What is HELPDESK SPECIALIST Skills Required?

• Excellent customer service and communication skills
• Knowledge of computer hardware and software
• Ability to troubleshoot technical issues
• Knowledge of network systems and protocols
• Ability to work independently and as part of a team
• Ability to work under pressure

What is HELPDESK SPECIALIST Qualifications?

• Bachelor's degree in Computer Science, Information Technology, or related field
• Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Professional
• Experience with customer service and technical support

What is HELPDESK SPECIALIST Knowledge?

• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Knowledge of customer service and technical support

What is HELPDESK SPECIALIST Experience?

• Previous experience in a customer service or technical support role
• Experience with troubleshooting technical issues

What is HELPDESK SPECIALIST Responsibilities?

• Respond to customer inquiries via phone, email, or chat
• Troubleshoot technical issues and provide solutions
• Document customer interactions and technical issues
• Update customer accounts and records
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