Helpdesk Service Lead Jobs
Helpdesk - Service Desk Associate Technician
By TTEC
At , Englewood
It Helpdesk Service Jobs
By Genpact
At New York City Metropolitan Area, United States
L2 Helpdesk/Service Desk Engineer
By Danta Technologies
At San Antonio, TX, United States
Service Lead Jobs
By Lolli & Pops
At Lynnwood, WA, United States
Service Lead Jobs
By Lolli & Pops
At Happy Valley, OR, United States
Lead Service Craftsperson Jobs
By Nabholz Corporation
At Oklahoma City, OK, United States
Lead Service Associate Jobs
By Bartell Drugs
At Seattle, WA, United States
Service Lead Jobs
By Lolli & Pops
At The Woodlands, TX, United States
Service Lead Jobs
By Lolli & Pops
At Coralville, IA, United States
Service Lead Jobs
By Lolli & Pops
At Tulsa, OK, United States
Service Lead Jobs
By Lolli & Pops
At Des Peres, MO, United States
Service Lead Jobs
By Lolli & Pops
At San Antonio, TX, United States
Service Lead Jobs
By Lolli & Pops
At Bridgewater, NJ, United States
Helpdesk Service Desk Analyst
By TTEC Digital
At United States
Lead Helpdesk Analyst Jobs
By United States Fund for UNICEF
At , New York, Ny
$70,400 - $87,800 a year
Service Lead Jobs
By Lolli & Pops
At Durham, NC, United States
Sales & Service Lead - Georgetown
By Alo Yoga
At Washington DC-Baltimore Area, United States
Are you looking for an exciting opportunity to lead a team of Helpdesk professionals? We are looking for a Service Lead to join our team and provide exceptional customer service to our clients. You will be responsible for managing the day-to-day operations of the Helpdesk, ensuring that all customer inquiries are handled in a timely and efficient manner. If you have a passion for customer service and a drive to succeed, this could be the perfect job for you!
A Helpdesk Service Lead is responsible for providing technical support to customers and employees. They are the first point of contact for any technical issues and are responsible for resolving them in a timely manner.What is Helpdesk Service Lead Skills Required?
• Excellent customer service and communication skills
• Ability to troubleshoot and solve technical problems
• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Ability to work independently and as part of a team
• Ability to prioritize tasks and manage time effectively
What is Helpdesk Service Lead Qualifications?
• Bachelor’s degree in computer science, information technology, or related field
• Relevant certifications in computer hardware and software
• Previous experience in a customer service or technical support role
What is Helpdesk Service Lead Knowledge?
• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Knowledge of customer service principles and practices
• Knowledge of troubleshooting techniques
What is Helpdesk Service Lead Experience?
• Previous experience in a customer service or technical support role
• Experience with remote support tools
• Experience with ticketing systems
What is Helpdesk Service Lead Responsibilities?
• Provide technical support to customers and employees
• Troubleshoot and resolve technical issues
• Respond to customer inquiries in a timely manner
• Monitor and maintain
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