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Service Lead Jobs
Company | Lolli & Pops |
Address | Durham, NC, United States |
Employment type | FULL_TIME |
Salary | |
Category | Retail |
Expires | 2023-05-27 |
Posted at | 1 year ago |
Job Details
- Ensure that all policies, procedures and operational directives are enforced consistently and effectively by all team members
- Maintain visual and merchandising standards and ensure store cleanliness
- Be a champion of Lolli & Pops inside and outside of the store
- Keep your team focused on guest engagement, sampling and sharing product knowledge
- Assist in training, developing and motivating team members
- Help drive store-level financial and operational results by monitoring the stores key performance indicator (KPI) targets and taking appropriate action to achieve store targets
- Maximize the overall performance of the team through product knowledge education, coaching selling skills and leading by example
- Assist the Store Manager with paperwork, ordering, inventory management
- The ability to multitask: you can prioritize and execute at many different tasks each day
- A bias towards action: you have the ability to lift and mobilize medium to large items up to 75 lbs. using appropriate safety techniques and do not hesitate to roll up your sleeves and do what it takes to get the job done
- A positive attitude and fun-loving spirit: you are an optimist who freely embraces your inner child and enjoys having fun while you work
- A passion for meticulous quality: you understand that strong organization creates a highly efficient team
- An eye for detail: you know that the little things, be it cleanliness, the extra touch or a few decimals can make all the difference
- The desire to problem solve: you like finding problems and fixing them
- The desire to be coached and mentored: you see potential in yourself and enjoy growing that potential
- Exceptional interpersonal skills: you are energized by working with people, both guests and your team
- Flexible availability : you want to work at our busiest times, and flex your availability to meet the needs of the business
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