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It Help Desk Tech 1 Jobs

It Help Desk Tech
By CareMax, Inc. At Miami, FL, United States
Minimum 1 years of relevant experience. Any relevant education, certifications and/or work experience may be considered
Tech savvy with working knowledge of office products, routers, switches, firewalls and remote control
Proven experience as a help desk technician or other associate support role
Technical degree or certification in IT
Problem-solving abilities and abilities to meet reasonable deadlines
Excellent listening and communications skills, both verbal and written
It Help Desk Tier 1
By Now Hiring Heroes At Jacksonville, FL, United States
2-4year IT Help Desk experience
Windows PC's installation, set-up, troubleshoot and repair
Mac installation, set-up, troubleshoot and repair
Desktop applications installation, set-up, troubleshoot and repair
Anti-virus software installation, set-up, troubleshoot and repair
Windows servers installation, set-up, troubleshoot and repair
It Analyst 1 Jobs
By AMD At Santa Clara, CA, United States
Advising management on weak points, avenues for improvement, and risks in the company's IT infrastructure.
Knowledge of industry best practices and experience with IT Fiscal Ops.
Certification and proficiency in Excel.
Skills in designing, reporting, and documenting implementations, and solutions.
Ability to work independently and knowledge of agile team structures.
Excellent report writing and communication skills.
Help Desk Supervisor 1 Jobs
By Public Consulting Group At , $65,000 - $74,999 a year
Develop excellent working knowledge of applications required to fulfill job responsibilities.
Maintain effective working relationships with stakeholders including program management staff and client sponsors.
Able to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments.
Provide Help Desk agents with guidance and training based on experience handling progressively complex questions and situations.
Manage support ticket resolution times and SLAs.
Able to conform to shifting priorities, demands, and timelines through analytical and problem-solving capabilities.
Help Desk Analyst - Level 1
By NOVALINK SOLUTIONS LLC At Middletown, CT, United States
Experience with Device Management, Device Imaging, Device Troubleshooting
Experience with computer system and user administration.
PC Hardware and software installation
End user support - face to face and via telephone
Technical familiarity with Microsoft Active Directory.
Part Time Tier 1 It Help Desk (Remote)
By ClientSolv Technologies At , Salt Lake City, 84121, Ut
Perform daily user management monitoring and maintenance activities.
Assist in the creation/deletion of document management system users that need access to role based projects.
Troubleshoot system issues and workflow requirements of complex application systems.
Provide outstanding customer service and problem solving skills.
Tier 1 IT Help Desk experience
Maintain a current knowledge of relevant technologies as assigned.
Help Desk Tech Jobs
By University of Alabama at Birmingham At , Birmingham, Al
Utilizes Problem Management database to register problems and record most effective solutions
Or an equivalent combination of relevant education and/or experience
One (1) year of related experience required
Work Arrangement (final schedule to be determined by the department/hiring manager)
Responsible for monitoring help desk phones, e-mails and other electronic problem reporting mechanisms
Makes sure they are responding appropriately in a precise and timely manner
Pc Tech / Help Desk
By LOBEL FINANCIAL At Anaheim, CA, United States
Above average multi-tasking skills and abilities.
Excellent troubleshooting and problem solving skills and abilities.
Experience with remote support software (Screen Connect, RDP, VNC)
Minimum 2+ years IT support experience in Helpdesk/Technical support environment
Proficient in PC hardware including setups, repairs, upgrades, re-imaging, reinstallation of Windows PC's (Dell/HP PC experience preferred)
Experience with Active Directory, Group Policies, enable, disable, unlock accounts, reset passwords, join PC's to domain.
It Help Desk Ambassador
By Activus Connect At , Orlando, Fl
Experience working with remote desktop tools is preferred.
Strong written and verbal communication skills with a focus on providing clear and concise instructions and documentation
Self-motivated and comfortable from home, using your personal computer
2+ years Help Desk experience preferred.
Knowledge of Windows 10, Windows 11, and MacOS operating systems.
Knowledge of Microsoft Office Suite and collaboration tools (messaging/IM/chat tools, Teams/Zoom, etc).
It Help Desk Zr
By PTG At Savannah, GA, United States
Monitor the remote monitoring and management system alerts and notifications, and respond accordingly through service tickets
Provide basic support and management of VoIP systems
Document internal processes and procedures related to duties and responsibilities
Strong verbal and written communications skills
Typing skills to ensure quick and accurate entry of service request details.
1-2 years of Help Desk Support experience

Are you a tech-savvy problem solver looking to make a difference? We are looking for an experienced IT Help Desk Tech to join our team and provide technical support to our customers. You will be responsible for troubleshooting hardware and software issues, resolving customer inquiries, and providing technical advice. If you have a passion for technology and a commitment to customer service, we want to hear from you!

Overview It Help Desk Tech 1 is responsible for providing technical assistance and support related to computer systems, hardware, or software. They respond to queries, run diagnostic programs, isolate problems, and determine and implement solutions. Detailed Job Description It Help Desk Tech 1 is responsible for providing technical assistance and support related to computer systems, hardware, or software. They respond to queries, run diagnostic programs, isolate problems, and determine and implement solutions. They may also install, modify, and repair computer hardware and software. They must have excellent customer service skills and be able to work in a fast-paced environment. Job Skills Required
• Knowledge of computer hardware and software
• Excellent customer service skills
• Ability to troubleshoot and diagnose computer problems
• Ability to work in a fast-paced environment
• Ability to communicate effectively
• Ability to work independently
Job Qualifications
• High school diploma or equivalent
• Technical certification or degree in computer science or related field
• Experience in customer service
• Experience in computer hardware and software
Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of customer service principles and practices
• Knowledge of troubleshooting and diagnosing computer problems
• Knowledge of computer networking
Job Experience
• Previous experience in customer service
• Previous experience in computer hardware and software
• Previous experience in troubleshooting and diagnosing computer problems
Job Responsibilities
• Respond to customer inquiries regarding computer hardware and software
• Install, modify, and repair computer hardware and software
• Run diagnostic programs to identify and isolate problems
• Determine and implement solutions to computer problems
• Provide technical assistance and support to customers
• Maintain records of customer inquiries and solutions