Healthcare Customer Service Representative
By SPECTRAFORCE At United States
Basic or advanced knowledge of the EPIC electronic medical record system or other EMR's.
Basic or advanced knowledge of medical data reporting systems
Duration: 6 months (Possibility of extension or conversion based on performance and business need.)
Hours: 8 am- 5 pm EST. Monday-Friday. Potential pre-approved OT
• Documents outcome of reviews and demonstrates the ability to interpret and analyze the non-clinical information.
• Completes verbal or non-verbal outreach to providers or obtain the medical information for the review.
Healthcare Customer Service - Remote ($18.00 - $20.00 / Hour)
By Talentify.io At United States
Maintaining thorough knowledge of provider scheduling protocols
Preferred but not required: Healthcare/Medical experience
1 to 2 years of customer service experience required; call center experience is a plus
Preferred experience in handling a high volume of calls
Epic experience is a plus
Opportunity for long-term career success and growth
Customer Service Representative (Healthcare)
By LanceSoft, Inc. At United States
Escalate issues to Coverage Determinations and Appeals Learning Advocates and management team as needed.
At least two years of general business experience that includes problem resolution, business writing, quality improvement and customer service.
Acquiring and maintaining basic knowledge of relevant and changing Med D guidance.
Bachelor’s degree in related field or equivalent work experience preferred.
Six months of PBM/pharmaceutical related work strongly desired
Must apply information provided through multiple channels to the plan criteria defined through work instruction.
Healthcare Customer Service Representative
By Pyramid Consulting, Inc At United States
Strong relationship management skills: ability to foster collaboration, value other perspectives and gain support and buy-in
This is NOT just a data entry position. Please relay the entirety of the position responsibilities to potential candidates.
Key Requirements and Technology Experience:
Ability to manage multiple priorities in a fast paced environment
Intermediate to advanced computer skills
Intermediate to Advanced Computer Knowledge
Customer Service Healthcare Remote
By Phaxis At United States
• Experience working with healthcare, exercise science, physical education, hospital, insurance or fitness company
• Experience working with customers on the phone/ phone support experience
• Demonstrated customer service and issue resolution skills
Part time 20 hour Per Week
• Proficiency in the utilization of computer software applications, including MS Word and MS Excel
Customer Support (Medical/Healthcare)
By Mindlance At United States
Assist with new customer on-boarding to ensure customer-specific requirements are routed to the appropriate internal departments for fulfillment.
Has above average typing skills
High school diploma or equivalent experience; college degree preferred. Business majors encouraged to apply.
The Client Customer Care Support Specialist performs a wide variety of customer-centric tasks in support of our health media subscribers.
Ability to take ownership of each inquiry assuring it is resolved to the complete satisfaction of the customer.
Schedule and complete product utilization training over the phone or by video meeting
Remote Healthcare Customer Service Expert - Staffing
By CareCentrix At United States
Minimum 1 year work experience in customer service
Excellent communication and problem solving skills
Full range of benefits including Health, Dental and Vision with HSA Employer Contributions and Dependent Care FSA Employer Match.
Advancement opportunities, professional skills training, and tuition Reimbursement
Coordinate services and equipment to meet physician prescribed starts of care and/or discharge dates.
Responsible for timely communication to the referral source, physician, and patient.
Healthcare Billing Customer Service Supervisor - Remote
By Talentify.io At United States
Manage Customer Service Department, including hiring and training new staff, setting job responsibilities and priorities, and completing staff performance evaluations
Opportunity to lead and manage a team of Customer Service Specialists
Full-time position with competitive compensation and benefits package
High school diploma or equivalent required, with 3-5 years of medical business office experience
Proficient in Microsoft Office Suite and using computer systems, with excellent typing skills
Knowledge of various payors and understanding of contractual discounts
Healthcare Customer Service // Remote In Nm ($20.00 / Hour)
By Talentify.io At United States
Route to appropriate staff when needed. Verify eligibility and benefit
Reviewing clinicals and building prior auths using clinicals and resources
30 to 40 authorizations per day
Initiate authorization requests for outpatient and inpatient services in accordance with the prior authorization list
Answer phone queues and process faxes within established standard
Data enter authorizations into the system.

Are you looking for a job that combines customer service and healthcare security? We are looking for a motivated individual to join our team as a Healthcare Security Customer Service Representative. You will be responsible for providing a safe and secure environment for our patients and staff, while also providing excellent customer service. If you have a passion for helping others and a desire to make a difference, this could be the perfect job for you!

Overview Healthcare Security Customer Service is a specialized customer service role that focuses on providing security and safety services to healthcare facilities. This role requires a high level of customer service skills, as well as knowledge of healthcare security protocols and procedures. Detailed Job Description The Healthcare Security Customer Service role is responsible for providing security and safety services to healthcare facilities. This includes monitoring and responding to security alarms, conducting security patrols, responding to emergency situations, and providing customer service to healthcare staff and visitors. The role also requires the ability to identify and report any suspicious activity or potential security threats. Job Skills Required
• Excellent customer service skills
• Knowledge of healthcare security protocols and procedures
• Ability to respond to security alarms and emergency situations
• Ability to identify and report suspicious activity
• Ability to work independently and as part of a team
• Ability to communicate effectively with healthcare staff and visitors
• Ability to remain calm and professional in stressful situations
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Previous experience in a healthcare security role
• Valid driver’s license
• Ability to pass a background check
Job Knowledge
• Knowledge of healthcare security protocols and procedures
• Knowledge of emergency response procedures
• Knowledge of local laws and regulations
• Knowledge of customer service principles
Job Experience
• Previous customer service experience
• Previous experience in a healthcare security role
Job Responsibilities
• Monitor and respond to security alarms
• Conduct security patrols
• Respond to emergency situations
• Provide customer service to healthcare staff and visitors
• Identify and report suspicious activity
• Maintain security logs and records
• Follow security protocols and procedures
• Remain alert and attentive at all times
• Ensure the safety and security of healthcare staff and visitors