Head Of Social Services
By Net2Source Inc. At San Jose, CA, United States
Position Title: Manager of Social Services
2 years of general acute care / experience.
Ability to manage department employee regulations/HR issues.
Manage stress appropriately and make decisions under pressure.
Current Microsoft, Computer, and other relevant software skills.
Duration: Permanent Full Time (Direct Hire)
Head Of It Enterprise Applications & Shared Services
By Zoom At San Jose, CA, United States
Provide thought leadership relating industry best practices for subscription life cycle management.
Advanced knowledge and practical experience with application design principles, patterns, and practice to provide solution oversight to short- & long-term roadmaps.
Engineering / CS / MIS Degree (Bachelor’s) and 15+ years of relevant industry experience.
Leadership skills to lead and nurture global teams. Excellent communicator at all levels of the organization with business context.
Deep technical & functional hands-on experience in Salesforce, Oracle Apps, Zuora, AWS Cloud-Native, AI technologies, Middleware & APIs.
Experience setting up CI/CD and DevOps model for increasing IT agility and throughput.
Manager, Sourcing Shared Services, Intake Concierge Services
By LinkedIn At Mountain View, CA, United States
Ability to communicate with senior management
Partner closely with Global Sourcing Category Teams and our Managed Service Provider to ensure proper hand-offs and escalations, as needed
BA/BS or equivalent work experience
5+ years of related work experience
Experience driving customer service initiatives within a sourcing organization
Experience analyzing data and driving insights and data-driven decision making

Are you an experienced leader looking to make a real difference in a fast-paced environment? We are looking for a Head of Shared Services to join our team and help drive our organization forward. You will be responsible for leading and managing a team of professionals to ensure the efficient and effective delivery of shared services across our organization. You will be a key member of the senior leadership team, working closely with other departments to ensure the successful delivery of our services. If you are an innovative thinker with a passion for driving change and making a positive impact, this could be the perfect role for you!

Overview The Head of Shared Services is responsible for leading and managing the shared services team, which provides a range of services to the organization. This includes overseeing the day-to-day operations of the shared services team, developing and implementing strategies to improve service delivery, and ensuring that the team is meeting the organization’s goals and objectives. Detailed Job Description The Head of Shared Services is responsible for leading and managing the shared services team, which provides a range of services to the organization. This includes overseeing the day-to-day operations of the shared services team, developing and implementing strategies to improve service delivery, and ensuring that the team is meeting the organization’s goals and objectives. The Head of Shared Services is also responsible for developing and maintaining relationships with internal and external stakeholders, and for ensuring that the team is providing a high level of customer service. Job Skills Required
• Excellent leadership and management skills
• Strong communication and interpersonal skills
• Ability to develop and implement strategies
• Ability to manage multiple projects and tasks
• Excellent problem-solving and decision-making skills
• Ability to work independently and as part of a team
• Knowledge of shared services best practices
Job Qualifications
• Bachelor’s degree in business, management, or related field
• 5+ years of experience in a shared services role
• Proven track record of leading and managing a team
• Knowledge of shared services best practices
• Knowledge of customer service principles and practices
Job Knowledge
• Knowledge of shared services best practices
• Knowledge of customer service principles and practices
• Knowledge of project management principles and practices
• Knowledge of organizational policies and procedures
• Knowledge of budgeting and financial management
Job Experience
• 5+ years of experience in a shared services role
• Proven track record of leading and managing a team
• Experience in developing and implementing strategies
• Experience in managing multiple projects and tasks
• Experience in working with internal and external stakeholders
Job Responsibilities
• Oversee the day-to-day operations of the shared services team
• Develop and implement strategies to improve service delivery
• Ensure that the team is meeting the organization’s goals and objectives
• Develop and maintain relationships with internal and external stakeholders
• Ensure that the team is providing a high level of customer service
• Manage multiple projects and tasks
• Monitor and analyze performance metrics
• Prepare reports